What are the responsibilities and job description for the Casino Host position at Hollywood Casino at Greektown?
WE’RE CHANGING ENTERTAINMENT.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
We offer Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
This position provides a high level of professional customer service to casino guests by establishing and developing relationships that result in return visits to Greektown Casino-Hotel.
- Maintain a high level of player recognition and service by establishing and developing relationships with casino guests
- Encourage the enrollment of club services to both slot and table games guests
- Encourage the use of the GT Rewards card by rewarding rated play with the issuance of complimentary offers to qualified guests
- Ensures effective control of marketing results, and takes corrective action to guarantee that achievement of marketing objectives falls within designated budgets
- Oversees and evaluates market research and adjusts marketing strategy to meet changing market and competitive conditions
- Monitors competitor products, sales and marketing activities
- Ensure compliance with Michigan gaming regulations
BRING US YOUR BEST.
- Must possess excellent customer service skills and the desire to provide our Greektown Casino-Hotel guests with an exceptional gaming experience
- Must demonstrate a positive public image
- Ability to communicate in a clear, accurate and concise manner, both orally and in writing is required
- Ability to analyze, problem solve and use good judgment to make decisions in demanding situations is essential
- Must be able to understand and comply with all departmental and Company rules, regulations, policies and procedure
- Ability to maintain confidentiality of sensitive information required
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
Equal Opportunity Employer
