What are the responsibilities and job description for the SECURITY OFFICER-FT position at Hollywood Casino at Toledo?
WE’RE CHANGING ENTERTAINMENT. COME JOIN US.
Don’t just work. Work Happy.
A career in gaming? At Hollywood Casino at Toledo we think you’ll enjoy an exciting industry, fast-paced days and nights, diverse, enthusiastic co-workers, unlimited growth and support from one of the leaders in the industry.
An individual could be successful if they possess the following.
WE LOVE OUR WORK.
Your Daily Responsibilities Include:
- Seeking out opportunities to provide exceptional Red-Carpet Service to our guests at all times
- Supporting property promotions and events
- Maintaining highly visible patrols to insure a safe gaming environment
- Assuring quality support to other departments so they may serve our guests more effectively
- Handling all escorts of money/chip transactions in accordance with State Gaming Regulations and established Internal Controls
- Monitoring casino floor for minors
- Responding to disturbances, emergencies and alarms in the casino and throughout the property
- Maintaining public order and enforce safety rules
- Performing table fills/credits
- Performing table game drops
- Performing Bill Validator drops
- Adhering to all Gaming Regulations and Internal Controls
- Escorting team members, visitors, vendors into sensitive areas with prior approval.
BRING US YOUR BEST.
To be successful in this position it will require the following skill set:
- High School diploma or equivalent
- Effective written and verbal communication
- Previous customer service experience
- Able to handle stressful situations dealing with the general public
- Ability to work in an environment, which may be noisy
- Employing tact when dealing with difficult team members, guests or situations.
- Ability to identify and quickly respond to potential problems, conflicts and to defend oneself and others in combative situations
- Run on level or graded surfaces, as well as up and down stairs
- Ability to effectively and efficiently move around all work areas, including walking and standing for long periods of time
- Must possess a valid state issued driver’s license
- Ability to multi-task as required, officers cover a wide variety of different posts and work with all departments
- Physically mobile with reasonable accommodations, including the ability to push, pull, carry and lift up to 35lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job related duties in varying work areas, such as confined spaces.
- Employee could be exposed to an environment containing unrestricted second-hand tobacco smoke
- Ability to adapt and adjust as necessary
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
We're changing entertainment. Follow us.
Equal Opportunity Employer
