What are the responsibilities and job description for the Customer Service Shift Manager position at Hollywood Casino Bangor?
WE’RE CHANGING ENTERTAINMENT.
We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.
We offer Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!
WE LOVE OUR WORK.
- Directly supervises slot operations and monitors all related services affecting the department on an assigned shift
- Maintain the highest standard of customer service and integrity in the slot department
- Ensure all teams members adhere to department policies, procedures, internal controls and gaming regulations
- Ensure all areas are staffed and direct personnel throughout the casino
- Serve as a witness to jackpot pay offs and perform jackpot pay outs $10,000 and above
- Inspire and motivate team members to perform to their highest potential
BRING US YOUR BEST.
- Bachelor’s degree (B.A./B.S.) from an accredited four-year college or university
- Five years of slot experience with two years of supervision
- Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces
STAY IN THE GAME. FOLLOW US.
We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.
Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.
Equal Opportunity Employer
Salary : $10,000
