Beverage Cocktail Server - Part-Time

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities. 

We will be opening a new casino in 2025 - get in on the ground floor of a great opportunity!  

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

• Takes orders and serves guests beverages; totals charges and accepts payments.  Responds to guest requests for amenities.
• This position is responsible for providing a high level of customer service and promoting a positive attitude to create a fun and entertaining experience for our guests and team members.
• Maintains a professional appearance at all times, clean and well-groomed as per standard.
• Able to answer questions when asked about Hollywood’s operations.
• Provides friendly, quick, and professional service to guests and co-workers.
• Keeps service wells wiped down, clean, and free of debris and clutter.
• Remains visible by standing in assigned station with an approachable look and stance at all times.
• Follows policies and procedures.
• Prepares drinks and serves drinks to guests within the following guidelines: beverage round time must be 10 minutes or less, beverages served within minutes of when an order have been taken, and keep an immaculate station by picking up all glassware through the station in a timely manner.
• Accepts payment for orders and provides accurate change.
• Notifies supervisor if a guest appears intoxicated.
• Prepares service wells for the following shift by completing opening and closing duties.
• Maintains ongoing awareness of safety and responds to emergencies accordingly.
• Other duties as assigned.

BRING US YOUR BEST.

• High School Diploma or equivalent is required with minimum 6 months of cocktail serving experience preferred.
• Must be at least 21 years of age to serve alcoholic beverages.
• Must understand and speak the English language.  
• Strong guest service and hospitality mindset.  
• Ability to stand/walk for long periods of time.  
• Flexibility to work a variety of shifts including evenings/weekends and holidays.  

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  While performing the duties of this job, the employee is regularly required to talk and hear.  The employee frequently is required to stand and walk.  The employee is occasionally required to sit; reach with hands and arms; stoop, kneel, and crouch.  The employee must occasionally lift and/or move up to 50 pounds.  The employee requires manual dexterity to operate all necessary equipment.  Specific vision abilities required by this job include close vision and distance. 

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via ESPN BET™ and theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet. 

We're changing entertainment. Follow us.

Equal Opportunity Employer