GROOMER

Description

Hollywood Feed was established in the 1950s, in Memphis, TN, as a pet supply store with friendly and knowledgeable service. More than half a century later, our love for pets is who we are today. Our associates are family and the face of each location. We care about each other, our pets, and our customers. Come and experience the passion and drive that makes Hollywood Feed what it is today.

Job Summary:

The Groomer reports to the Store and Assistant Managers and are tasked with performing various duties to serve customers and to keep stores running safely and efficiently to achieve a profitable store location and holding to Hollywood Feeds #1 Policy “Do what is right by the customer.”

Groomer Key Responsibilities:

• Greeting and assisting customers daily according to the Hollywood Feed customer service standards.

• Demonstrate the ability and knowledge to thoroughly explain the store products to best meet the pet and customer needs.

• Communicate openly and respectfully with supervisors and coworkers.

• Effectively operate both independently and as a part of a team.

• Expected to service a set minimum of dogs a day at a minimum of 32 hours per week.  Must work at least 1 or 2 weekends in a month.

• Attend Hollywood Feed educational classes on a monthly or bi-monthly basis for further education.

• Expected to keep up with basic weekly store maintenance duties involving cleaning, including laudry of grooming towels, etc.

• Be an active partner in building grooming services clientel.

• Perform other duties as assigned.

Qualifications

Requirements, Skills, and Abilities:

• The love and dedication to animals is an essential requirement for Hollywood Feed’s culture.

• Need to be able to all required grooming equipment.

• Excellent time management.

• Excellent verbal communication skills.

• Excellent active listening skills.

• Excellent sales and customer service skills.

• Knowledge of the store products.

• Ability to anticipate customer’s needs.

• Ability to recommend store products to customers.

• Must be at least 18 years of age or older.

Education:

• Successful completion of company’s management educational training programs.

Physical Requirements:

• Physically able to lift dogs of varying weights to bathe and groom them.

• Physically able to continuously bend or kneel to place dogs in kennels or brush larger dogs while they are standing on the floor.

• Physically able to lift 40lbs repeatedly up to head height multiples times daily.

• Physically able to climb ladders to access products for customers.

• Physically able to continuously bend, kneel, push, pull, reach, and twist multiples times a day.

• Physically able to stand/walk for up to 8-10 hours.

The above is designed to describe the general nature and scope of the job and is not an exhaustive listing of all duties, expectations or tasks and should not be taken as such.

Hollywood Feed is an Equal opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.