Service Manager at Hollywood

About WILDBIRD

WILDBIRD is on a mission to build healthier communities by connecting people to Better Chicken. We passionately believe that real food should be convenient and accessible to everyone. Every day at WILDBIRD, our team members make food from scratch, using fresh ingredients and produce delivered that morning. And in our local communities, we’re committed to leaving people better than we found them. We’re in the business of feeding people, and we’re the wild one’s changing what that means.

Are you a team player who’s open to growing and learning new things? Are you looking to break into the restaurant/service industry and want a job where you can get your hands dirty? Are you an individual who wants a job where you can be yourself?

WILDBIRD Benefits

• A friendly, fun, and positive work environment, with a welcoming and supportive team

• Competitive wages

• A clear career path with opportunities for advancement and career development

• Free WILDBIRD swag and tenure rewards

• Healthy and delicious shift meals

Position Overview

ou will be a WILDBIRD ambassador living our core values. You will be an integral part of the guest experience, through the face‐to‐face customer interaction and the extra mile service model that sets us apart from other restaurant companies. You will report to the General Manager and Store Lead (Assistant General Manager) and will be empowered to make your own decisions that create the best experience for our guests.

You will be responsible for crafting thoughtful and personalized experiences for our guests from greeting them, processing the experience at the cashier, making their meals on the line.

We encourage our team members to be well-rounded team players, willing to get their hands dirty and do whatever it takes to keep your store running smoothly! No matter what position you start in with us, you will have the opportunity to be cross-trained and will be tasked to take on different positions within our team.

Responsibilities

Service Team Member Responsibilities include and are not limited to:

• Maintain cleanliness of front line, lobby, bathrooms patio area, take out lobby trash, bus and clean tables and chairs. Restock utensils, napkins, beverage station, and bathrooms

• Learn and maintain knowledge of our evolving menu to effectively communicate all ingredients to guests

• Ensure all food on the line meets food safety and quality standards, eliminating cross-contamination on the front line

• Maintain knowledge of critical dietary information and demonstrate proper food handling

• Set up, maintain and break down front line area

• Operate POS register to complete customer transactions

• Greet guests, guide the customer journey, resolve guest issues and properly inform guests of everything WILDBIRD

• Maintain cleanliness and organization of online-ordering pick-up area; organize orders, manage shelf life log and help guests locate their meals

Requirements/Desired traits

• Food, Restaurant, Team and/or Customer Service experience

• A team player with a positive can-do attitude

• Quick and adaptable learner

• Excellent and collaborative communication skills

• A knack for delivering personable customer service and a desire to make connections with guests everyday

• Accountable in upholding high standards

Join the flock!

WILDBIRD provides equal opportunities for everyone that works for us and everyone that applies to join our team, without regard to sex or gender, gender identity, gender expression, age, race, religious creed, color, national origin, ancestry, pregnancy, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, any service, past, present, or future, in the uniformed services of the United States (military or veteran status), or any other consideration protected by federal, state, or local law.

• WILDBIRD participates in the federal government's E-Verify program to determine employment eligibility. To learn more about the E-Verify program, please CLICK HERE

Available shifts and compensation: Available shifts all days except Sundays and Saturdays. Compensation is $20.00 - $25.00/hour.

About WILDBIRD: Join the Flock! "We're in the business of feeding people, & we're the wild one's changing what that means" Learn more about us at WWW.EATWILDBIRD.COM.

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