What are the responsibilities and job description for the Recoup Lead position at Holman Contract Warehousing?
M-F 4am-12:30pm
$22 per hour
ESSENTIAL FUNCTIONS
Reasonable Accommodations Statement
To perform this job successfully, an individual must be able to perform each essential duty
satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with
disabilities to perform the essential functions.
Essential Functions Statement(s)
- Directly oversees daily recoup operations to include evaluation of condition of product
- Maintains carton inventory.
- Confers with vendors to resolve problems.
- Supervises daily activity of recoup Team Members.
- Assigns work and monitors productivity to ensure high standards of quality, accuracy,
- Coordinates and monitors carton deployment.
- Manages condition of arrivals (COA) and condition of returns (COR) program and transit to
- Reviews QAA hold and communicates with shift supervisors for labor requirements.
- Works with Inventory Control on collecting information from completed reworks.
- Works with Rework Representative to determine the amount of temporary labor and
- Promotes safety in work processes and Team Member performance by supporting
generally safe work environment.
- Enforces safety rules and regulations.
- Communicates policies, safety regulations and SOPs to recoup Team Members; follows-up
the issue and actions taken.
- Ensures that recoup department is maintained clean and in an orderly fashion.
- Investigates damage to determine the cause and recommends corrective action where
- Works to maintain high level of Team Member morale and recognition.
- Trains, coaches and provides feedback of recoup Team Members.
- Coaches and counsels recoup Team Members regarding job performance, methods of
- Resolves Team Member relations issues that arise in department.
- Confers with management personnel to establish and maintain recoup and warehouse
- Informs Management of all damage issues and problems and makes recommendations for
- Prepares, compiles, and submits reports on work activities, operations, and work-related
- Drives vehicles or operates machines or equipment to complete work assignments or to
- Reliable attendance at scheduled shifts.
- Performs all duties in conformance to appropriate safety and security standards.
- Performs all other duties as assigned or needed.
POSITION QUALIFICATIONS
Competency Statement(s)
- Attendance - Ability to work required schedule and arrive at work on time and work
- Communication - Ability to effectively communicate in writing and verbally in a courteous
instruction.
- Diversity Oriented - Ability to work effectively with people regardless of their age, gender,
- Relationship Building - Ability to establish and maintain effective working relationships
- Active Listening – Ability to actively attend to, convey, and understand the comments and
- Empathetic – Ability to appreciate and be sensitive to the feeling of others.
- Coaching and Development – Ability to provide guidance and feedback to help others
- Mathematics - Ability to perform basic math (addition, subtraction, multiplication and
compute rate, ratio, and percentage.
- Language Ability to read and interpret documents such as receivers, invoices, operating
- Accuracy - Ability to perform work accurately and thoroughly.
- Detail Oriented - Ability to pay attention to the minute details of a project or task and
- Analytical Skills - Ability to use thinking and reasoning to solve a problem. Ability to
- Research Skills - Ability to design and conduct a systematic, objective, and critical
- Accountability - Ability to accept responsibility and account for his/her actions.
- Reliability – Ability to be dependable and trustworthy.
- Responsibility – Ability to be held accountable or answerable for one’s conduct.
- Leadership - Ability to influence others to perform their jobs effectively and to be
- Business Acumen – Ability to grasp and understand business concepts and issues.
- Decision Making – Ability to make critical decisions while following company procedures.
- Strategic Planning – Ability to develop a vision for the future and create a culture in which
- Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s
- Safety Awareness - Ability to identify and correct conditions that affect Team Member
SKILLS & ABILITIES
- Education: Bachelor’s degree preferred
- Experience: Five (5) years previous work experience in high paced warehouse environment.
- Computer Skills: Intermediate personal computer skills including electronic mail, word
Excel, Access and Word. Ability to master internal computer systems.
- Certificates & Licenses: Valid State Driver’s License; Forklift Certification
Salary : $22
Quality/Recoup Supervisor
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