What are the responsibilities and job description for the Service Advisor- Audi San Diego position at Holman Inc?
Holman is a family-owned, global automotive services organization anchored by our deeply rooted core values and principles that have enabled us to continue Driving What's Right throughout the last century. Our teams deliver the Holman Experience by treating our customers and each other as we would like to be treated, and creating positive, rewarding relationships all around.
The automotive markets Holman serves include fleet management and leasing; vehicle fabrication and upfitting; component manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the largest privately owned dealership groups in the United States.
Job Posting Description
Audi San Diego has an outstanding opportunity for an experienced Service Advisor to join the Holman family!
The Service Advisor is responsible for meeting and greeting customers and managing customer requirements related to the repair and / or servicing of their vehicle. The Service Advisor is a key player in the dealership for fostering positive customer relations and serves the liaison between the Service Department Technicians, Parts Department and customer.
Schedule : 8am-6pm Weekdays / Saturdays required
Compensation : $75k-$140k ( commission based so pay varies based on personal performance.
What will you do?
- The Service Advisor will visually inspect vehicle, inquire about the vehicle performance and use a consultative approach to educate customers on services and products.
- Write up service needs and provide the customer an accurate estimate for the dollar amount and completion time of work.
- Keep the customer informed and updated on the prognosis of their vehicle.
- Serve as a liaison between technicians and customers.
- Provide excellent customer service by demonstrating our mission and values.
What are we looking for?
At Holman, we exist to provide rewarding careers and better lives for employees and their families. We hire, train, empower, and reward exceptional people. Our journey is guided by our desire to get it right every time and the acknowledgement that we have an opportunity to be better. To be better, we have to do better, and to do better we must know better. That's why we are listening, open to learning new things - about ourselves and each other. We will never stop striving for improved diversity, equity, and inclusion because we are successful together when we feel trusted and supported. It's The Holman Way.
At Holman, your total compensation goes beyond your paycheck. To position you for success and provide a rewarding career and better life for you and your family, Holman is proud to offer you the benefits you deserve; including protection against illness, disability, loss of work, or preparation for retirement. Below is a brief overview of the programs available to full-time employees (programs may vary by country or worker type) :
Benefits : Regular Full-Time
We offer excellent benefits including health, vision, dental, life and disability insurance, and 401(k) with company match. Our time off benefits include Paid Time Off (PTO), paid holidays, bereavement, and jury duty. In addition, we offer paid pregnancy and parental leave, and supplemental paid military leave to eligible employees.
Click here for Washington State benefit information.
Temporary or Part-Time
In geographic areas with statutory paid sick leave, part-time and temporary employees will receive a paid sick leave benefit that meets the mandated requirements.
Click here for Washington State benefit information.
Pay :
We offer competitive wages that are commensurate with job-related skills, experience, relevant education or training, and geographic location. This is a commission eligible role, and employees can expect to earn an average monthly pay of $3,000-$10,000 with earning potential based on your personal performance.
Equal Opportunity Employment and Accommodations :
Holman provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
If you are a person with a disability needing assistance with the application process, please contact HR@Holman.com
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Salary : $75,000 - $140,000
