MHE Operator Lead

Job Details

Description

ESSENTIAL FUNCTIONS

Reasonable Accommodations Statement To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Essential Functions Statement(s)

• Performs all functions of Dispatchers and Material Handler, including unloading, preloading, loading.
• Supervises daily activity of warehouse and dispatch Team Members.
• Assists Manager/Supervisor in coordinating workflow, recommending work assignments.
• Reviews orders, shipping or receiving notices to determine work sequences.
• Assigns work and monitors productivity to ensure high standards of quality, accuracy, housekeeping, product damage minimization, safety and overall efficiency.
• Plans assignments, coordinates and monitors operations within the warehouse and dispatch to ensure on-time deliveries are achieved, reducing irregularities and damage.
• Ensures safety in work processes and Team Member performance by supporting company and/or facility safety programs by educating Team Members, and by ensuring a generally safe work environment.
• Communicates policies, safety regulations and SOPs to warehouse and dispatch Team Members; follows-up to ensure compliance and consistency; assists in corrective action as necessary and documents the issue and actions taken.
• Ensures that facility is maintained clean and in an orderly fashion.
• Ensures that product damage is kept to a minimum.
• Coaches and counsels Team Member regarding job performance, methods of performing job tasks and safety.
• Investigates operational errors to determine the cause and recommend corrective action where needed.
• Confers with management personnel to establish and maintain inventory accuracy and quality control standards.
• Coordinates shift handoff activities to obtain optimum distribution and utilization of human resources, machines, equipment and material.
• Informs Manager/Supervisor of all operating issues and problems and make recommendations for corrective action to ensure quality warehouse operations and customer service.
• Drives vehicles or operates machines or equipment to complete work assignments or to assist workers.
• Reliable attendance at scheduled shifts.
• Performs all duties in conformance to appropriate safety and security standards.
• Performs all other duties as assigned or needed.
  
  

Position Qualifications

Competency Statement(s)

• Attendance - Ability to work required schedule and arrive at work on time and work alternative schedules to accommodate the needs of the business.
• Communication - Ability to effectively communicate in writing and verbally in a courteous and professional manner with others. Ability to understand and follow verbal and written instruction.
• Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
• Relationship Building - Ability to establish and maintain effective working relationships with customers, co-workers and management.
• Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
• Empathetic – Ability to appreciate and be sensitive to the feeling of others.
• Coaching and Development – Ability to provide guidance and feedback to help others strengthen specific knowledge/skill areas.
• Mathematics - Ability to perform basic math (addition, subtraction, multiplication and division) in all units of measure using whole numbers, fractions and decimals. Ability to compute rate, ratio, and percentage.
• Language Ability to read and interpret documents such as receivers, invoices, operating instructions and procedure manuals.
• Accuracy - Ability to perform work accurately and thoroughly.
• Detail Oriented - Ability to pay attention to the minute details of a project or task and prioritize tasks. Ability to handle multiple tasks/projects simultaneously.
• Analytical Skills - Ability to use thinking and reasoning to solve a problem.
• Accountability - Ability to accept responsibility and account for his/her actions.
• Reliability – Ability to be dependable and trustworthy.
• Responsibility – Ability to be held accountable or answerable for one’s conduct.
• Leadership - Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
• Business Acumen – Ability to grasp and understand business concepts and issues.
• Decision Making – Ability to make critical decisions while following company procedures.
• Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
• Safety Awareness - Ability to identify and correct conditions that affect Team Member safety.
  
  

Skills & Abilities

• Education: High School Graduate or General Education Degree (GED). Bachelor’s degree preferred.
• Experience: One (1) to two (2) years previous work experience in high paced warehouse environment.
• Computer Skills: Basic personal computer skills including electronic mail, word processing, spreadsheet, graphics, etc. Ability to master internal computer systems.
• Certificates & Licenses: Valid State Driver’s License; Forklift Certification Preferred