What are the responsibilities and job description for the Supervisor position at Holman Logistics?
Job Details
Description
Description
- Coordinates and supervises daily activities of the KC warehouse to ensure that the quality and accuracy of shipping and receiving meet and exceed the expectations of the customer.
- Reads, understands, and ensures that appropriate policies and procedures and SOP’s are being adhered to by all team members and managers.
- Monitors and audits operations to ensure that they efficiently and effectively provide needed services.
- Drives continuous improvement in warehouse operational systems, processes, and policies.
- Coordinates quality control and damage reduction.
- Conducts performance evaluations.
- Supervises, mentors, and motivates team members.
- Coaches, trains, and develops team members, providing corrective feedback, and disciplinary follow-up as required and in adherence to policy and Holman Core Values.
- Provides support for team members who voice concerns/complaints, settles disputes, and resolves disagreements and conflicts in accordance with Holman Core Values and policy.
- Champions Holman Core Values and policies to all Team Members.
- Reliable attendance at scheduled shifts.
- Performs all duties in conformance with the correct food safety requirements, protocols and standard operating procedures.
- Performs all duties in conformance with appropriate safety and security standards.
- Performs all other duties as assigned or needed.
- Attendance - Ability to work required schedule, arrive on time, and remain at work for the entire shift. Ability and willingness to work alternative schedules to accommodate the needs of the business.
- Communication - Ability to effectively communicate in English, both verbally and in writing, in a courteous and professional manner. Ability to understand and follow verbal and written instruction. Ability to provide instructions to others in a clear and professional manner.
- Active Listening – Ability to actively attend to, convey, and understand the comments and questions of others.
- Empathetic – Ability to appreciate and be sensitive to the feelings of others.
- Mathematics- Ability to perform and convey basic math (addition, subtraction, multiplication, and division) in all units of measure using whole numbers, fractions, and decimals.
- Language – Ability to read, analyze, and interpret general business documents, professional journals, technical procedures, and financial reports in English. Ability to respond to common inquiries or complaints from customers. Ability to effectively present information to management and Team Members. Ability to write routine reports and correspondence.
- Diversity Oriented - Ability to work effectively with people regardless of their age, gender, race, ethnicity, religion, or job type.
- Detail-oriented – Ability to pay attention to minute details of a project or task and prioritize tasks. Ability to handle multiple tasks/projects simultaneously.
- Relationship Building - Ability to establish and maintain effective working relationships with customers, co-workers and management.
- Productivity - Ability to maintain a level of production that meets or exceeds the established guidelines. Ability to work independently without interruptions or constant supervision.
- Research Skills – Ability to design and conduct a systematic, objective, and critical investigation.
- Reliability – Ability to be dependable and trustworthy for all Team Members.
- Responsibility – Ability to be held accountable or answerable for one’s conduct.
- Leadership – Ability to influence others to perform their jobs effectively and to be responsible for making decisions.
- Business Acumen – Ability to grasp and understand business concepts and issues.
- Decision Making – Ability to make critical decisions while following company procedures.
- Strategic Planning – Ability to develop a vision for the future and create a culture in which long–range goals can be achieved.
- Self-Motivated – Ability to be internally inspired to perform a task to the best of one’s ability using his or her own drive or initiative.
- Paperwork - Completion - Ability to complete necessary paperwork neatly and accurately and according to established guidelines. Properly count, document or scan the number of units as needed by the function being performed.
- Paperwork - Verification - Ability to verify paperwork necessary to ensure product is repackaged correctly. Ability to inspect the condition of products received and products going out to ensure quality.
- Organized – Ability to follow a systematic method of performing a task.
- Accountability - Ability to accept responsibility and account for his/her actions.
- Accuracy - Ability to perform work accurately and thoroughly.
- Adaptability - Ability to adapt to change in the workplace.
- Autonomy - Ability to work independently with minimal supervision.
- Safety Awareness - Ability to identify and correct conditions that affect Team Member safety. A willingness and dedication to upholding all safety standards, rules, and procedures, and the ability to speak up when safety concerns arise.
- Education: High School Graduate or General Education Degree (GED) preferred
- Experience: Five years related experience working in a warehouse or manufacturing environment, forklift experience preferred.
- Computer Skills: Strong working command of MS Office to include Excel, Word, and Outlook; hand-held radio, and scanner technology. HighJump experience preferred.
- Certificates & Licenses: Valid State Driver’s License and/or Forklift Certification Preferred.
- Pre-Employment Screening: Ability to pass a pre-employment drug screen and background check. This position is safety sensitive and thereby is subject to pre-employment drug screening, to include THC.
