Director of Operations (Manufacturing)

Job Description

Summary/Objective

This position is primarily responsible for developing and implementing Holmatro US’s end to end operational strategy and oversees all daily operations of the plant including, but not limited to: environmental, health, and safety (EHS), quality, operations, supply chain, facilities, and maintenance. They will establish key performance metrics and benchmarks relating to those functions. Maintaining communications with operations, supply chain, finance, sales and management teams as necessary to ensure customer satisfaction is essential. The position will also demonstrate, lead, and foster a continuous improvement environment from the shop floor to management level and create integrated processes to streamline operations.

This person is on the Holmatro North America Leadership Team and reports directly to the President, Holmatro North America.

This person will have direct reporting lines for: Operations, Quality, Supply Chain and Procurement, Forecasting and Master Schduling.

Indireclty, this person will collaborate with counterparts in Holmatro Netherlands to ensure strategic and annual goals are met.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Responsible for overall EHS performance. Ensures all assigned employees are aware of and comply with company, government, and regulatory policies and procedures.
• Cultivate a culture of trust, bias for action, and front line obsession. Embody and drive a continuous improvement culture leveraging lean and six sigma tools. Empower and enable front line to make decisions by making data and performance visible and owning daily gema process.
• Sets roles, responsibilities, and priorities across the machine shop, assembly, warehouse, quality, supply chain, purchasing, and forecasting teams to ensure proper action taken to achieve company goals.
• Owns the middle part of the P&L for manufacturing operations, including direct labor, indirect labor per functions of responsibility, material costs, and utility costs for Holmatro North America. Identifies, prioritizes, and implements opportunities for cost reduction across operations and supply chain.
• Collaborates with finance and engineering to ensure production standard costs accurately reflect labor hours, cycle times, material costs, machining and overhead cost allocations.
• Provides input into the annual global strategic planning process for operations and supply chain. Translates strategic plan into annual goals and objectives deployed across operations and supply chain. This includes developing businesses cases for operations CAPEX requirements and ensuring projects are executed on-time and on-budget, in conjunction with engineering.
• Reviews production and operating reports across the machine shop, assembly, warehouse, and quality departments to ensure performance to plan. Directs the resolution of operational, manufacturing, and maintenance problems to ensure minimum costs, maximum quality, and to prevent operational delays.
• Own inventory strategy with a “Plan for Every Part” to ensure safety stocks, minimum order quantities, and lead times are managed with internal and external suppliers and balanced against company cash goals. Hold suppliers accountable with a supplier scorecard to ensure consistent communication, quality and delivery performance, and cost optimization. Coordinates manufacturing activities with all other functions of the organization and suppliers to obtain optimum production and utilization of resources, machines, and equipment.
• Provides input to the development of product strategy and R&D of new and emerging products with a view of DFMA and FMEA methods.
• Accountable for ensuring Holmatro maintains ISO:9001 certification requirements and procedures outlined in the Holmatro Quality Management System, modifying as necessary.
• Works in close cooperation with counterparts in The Netherlands, within guides for global company operations.
• Determines responsibilities of assigned organization and staff positions to accomplish business objectives.
• Other tasks and assignments as required.
  
  

Competencies

• Ethical Conduct – Acts with honor in all business dealings.
• Strong communication skills – Communicates with all levels of organizations appropriately. Knows when written or verbal dialog is most efficient and effective.
• Technical Capacity - Understanding and proficiency in all phases of own work and essential related jobs. Exhibits proficiency with software and other necessary business equipment. Takes a hands on approach to working in role and with team members.
• Customer Service skills - Manages difficult or emotional customer situations; Responds quickly, appropriately, and accurately to requests from internal and external customers. Remains calm and respectful when dealing with customers (internal & external). Follows up appropriately.
• Organizational skills - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans
• Active listening skills – Gives full attention to what other people are saying, takes time to understand the points being made, asks questions as appropriate, and does not interrupt at inappropriate times.
• Relationship building – Develops constructive and cooperative working relationships with others, and maintains them over time
• Social & Cultural Perceptiveness – Is aware of others' reactions and has empathy towards why people may react in certain ways.
• Critical Thinking – Uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Attention to Detail – Demonstrates accuracy in all matters. Is timely, precise, and efficient with commercial communication and documentation.
• Collaboration & Teambuilding - Knows that by working together we make better products. Takes the time to listen to one another and our clients. Does their utmost for a common goal. Contributes to building a positive team spirit.
• Business Acumen- Understands the potential business implications of decisions being made
• Negotiation skills – Considers the needs of Holmatro and the customer and brings them together to create solutions that work for all parties.
  
  

Required Education And Experience

• B.S. degree in Engineering, Supply Chain Management, Business Administration or similar study.
• In lieu of a Bachelor’s degree, a high school diploma/GED and a minimum of 15 years of plant management experience will be considered.
• 3 years of experience with current role being Operations Manager, Plant Manager, or Operations Director or equivalent.
• High precision metal working manufacturing experience is important, additional industrial experience across varied industries a plus.
• Proven skills as both a Leader and an effective Manager. Must be able to ‘transform’ the plant and its way of doing business (policies, programs, change, improvement, processes, etc.).
• Experience with Strategic Planning and all its elements.
• Strong computer and software skills, including ERP systems. Knowledge of MS Office, including but not limited to; Word, PowerPoint, Excel, Outlook.
• Strong coaching, personnel development, and conflict resolutions abilities.
• Must have a good background, understanding, and experience in a manufacturing environment producing high tolerance products/systems/tools.
• Demonstrated experience initiating action, building strategic partnerships, building a successful team, facilitating change, safety awareness, tolerance for stress, and delegating responsibility.
• Global in outlook, personality and management style.
  
  

Preferred Education And Experience

• Demonstrated knowledge in Lean, Six Sigma with Green or Black Belt certification
  
  

Supervisory Responsibility

This position is directly responsible for leading managers of the division and indirectly responsible for all employees with in the division.

Work Environment

This job operates in a professional office environment as well as on the plant floor. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is regularly required to talk and hear. The employee will be required to move about the plant floor interacting with employees.

Position Type/Expected Hours of Work

This is a full-time position, and hours of work and days are Monday through Friday, 8:30 a.m. to 5:00 p.m. Some flexibility in hours is allowed, but the employee must be available during the “core” work hours of 9:00 a.m. to 4:00 p.m. In addition, this role will be on-call when plant operations are working overtime.

Travel

This position requires up to 5% travel.

AAP/EEO Statement

Holmatro Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Company Description

Holmatro hydraulic equipment and system solutions are used worldwide in rescue operations and special tactics operations. These types of applications require reliable and safe equipment under all circumstances. To guarantee that Holmatro users can carry out their specialist work in an optimal fashion, we aim to be the best-in-class market leader by deploying pioneering technology.

Holmatro Group, founded in 1967 in the Netherlands, is a leading private company that provides hydraulic equipment and services. More than 380 employees work at the Holmatro Group, which has established its division offices in the Netherlands, the United States and China. From our head office in the Netherlands, we serve all our customers in Europe, the Middle East, Africa, Oceania, East and Southeast Asia, and South America. Our customers in North and Central America are served by our office in the US. From our China office, we are ready to assist our customers on Mainland China and in Hong Kong and Macao.

Holmatro hydraulic equipment and system solutions are used worldwide in rescue operations and special tactics operations. These types of applications require reliable and safe equipment under all circumstances. To guarantee that Holmatro users can carry out their specialist work in an optimal fashion, we aim to be the best-in-class market leader by deploying pioneering technology. Holmatro Group, founded in 1967 in the Netherlands, is a leading private company that provides hydraulic equipment and services. More than 380 employees work at the Holmatro Group, which has established its division offices in the Netherlands, the United States and China. From our head office in the Netherlands, we serve all our customers in Europe, the Middle East, Africa, Oceania, East and Southeast Asia, and South America. Our customers in North and Central America are served by our office in the US. From our China office, we are ready to assist our customers on Mainland China and in Hong Kong and Macao.