Demo

Claims Assistant

Holmes Murphy
Waukee, IA Full Time
POSTED ON 2/12/2025
AVAILABLE BEFORE 5/12/2025

Job Description :

We are looking to add a Claims Assistant to join our Creative Risk Solutions team. This team member will provide excellent customer service to internal staff, insured, claimants and other providers. Support adjusters by scanning and distributing bills, correspondence, legal documents, pictures and anything related to individual claims files and submit bills for review to managed care company. To maintain everything in the system for the adjusters to accomplish the best claim outcome.

Essential Responsibilities :

  • Receive, gather, and accurately transmit claims information to the company from insured, claimants, and internal staff promptly.
  • Maintain accurate data on the computer system throughout the claim process, including final settlements.
  • Generate daily checks for medical payments.
  • Compile and interpret reports on designated accounts as requested.
  • Handle medical workers' compensation claims and / or general liability and auto claims across multiple jurisdictions.
  • Manage multiple tasks and duties simultaneously with strong organizational skills.
  • Assist adjusters with mandatory State Reporting, payment of bills, and managing correspondence with medical providers.

Qualifications :

  • Education : High school diploma; college degree preferred.
  • Experience : 0-2 years claims experience with strong background in Workers' Compensation and / or General Liability and Auto coverage preferred.
  • Skills & Technical Competencies : Understanding of Workers' Compensation, General Liability, and Auto insurance coverage, proficiency in claims processing procedures, strong organizational skills for managing multiple tasks simultaneously. Invests in the understanding and application of claims principles and practices and insurance coverage interpretation as it relates to consulting, evaluating, and resolving claims. Actively contributes to defined workflows, including related processes, procedures, and deliverables, and utilizing resources to deliver a world class client experience and adhering to compliance requirements.
  • Here's a little bit about us :

    Creative Risk Solutions (CRS) provides customized claims management services. They specialize in handling claims for various types of insurance, including Workers' Compensation, General Liability, Property, and Auto. CRS focuses on delivering tailored solutions to meet the unique needs of their clients, which can include businesses of different sizes and industries. By focusing on these areas, CRS aims to minimize the financial impact of claims on their clients and improve overall claims outcomes. In addition to being great at what you do, we place a high emphasis on building a best-in-class culture. We do this through empowering employees to build trust through honest and caring actions, ensuring clear and constructive communication, establishing meaningful client relationships that support their unique potential, and contributing to the organization's success by effectively influencing and uplifting team members.

    Benefits : In addition to core benefits like health, dental and vision, also enjoy benefits such as :

  • Paid Parental Leave and supportive New Parent Benefits - We know being a working parent is hard, and we want to support our employees in this journey!
  • Company paid continuing Education & Tuition Reimbursement - We support those who want to develop and grow.
  • 401k Profit Sharing - Each year, Holmes Murphy makes a lump sum contribution to every full-time employee's 401k. This means, even if you're not in a position to set money aside for the future at any point in time, Holmes Murphy will do it on your behalf! We are forward-thinking and want to be sure your future is cared for.
  • Generous time off practices in addition to paid holidays - Yes, we actually encourage employees to use their time off, and they do. After all, you can't be at your best for our clients if you're not at your best for yourself first.
  • Supportive of community efforts with paid Volunteer time off and employee matching gifts to charities that are important to you - Through our Holmes Murphy Foundation, we offer several vehicles where you can make an impact and care for those around you.
  • DE&I programs - Holmes Murphy is committed to celebrating every employee's unique diversity, equity, and inclusion (DE&I) experience with us. Not only do we offer all employees a paid Diversity Day time off option, but we also have a Chief Diversity Officer on hand, as well as a DE&I project team, committee, and interest group. You will have the opportunity to take part in those if you wish!
  • Consistent merit increase and promotion opportunities - Annually, employees are reviewed for merit increases and promotion opportunities because we believe growth is important - not only with your financial wellbeing, but also your career wellbeing.
  • Discretionary bonus opportunity - Yes, there is an annual opportunity to make more money. Who doesn't love that?!
  • Holmes Murphy & Associates is an Equal Opportunity Employer.

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