What are the responsibilities and job description for the Sales Coordinator position at HOLON?
About Holon U.S. Inc.:
Holon U.S. Inc. is at the forefront of autonomous mobility solutions, revolutionizing transportation with cutting-edge technology that prioritizes safety, sustainability, and efficiency. As part of a dynamic and fast-growing team, you will play a key role in supporting our sales operations and go-to-market strategy.
Overview:
We are seeking a detail-oriented and highly organized Sales Coordinator to provide critical support to our US sales team. In this role, you will handle the day-to-day tasks for creating and maintaining business development material and sales documentation as well as facilitating communication between internal teams, our partners and customers. Your contributions will ensure the smooth operation of sales activities and help drive the success of our organization as manufacturer for an autonomous vehicle.
Key Responsibilities:
· Tender Management: Assist the sales team with administrative tasks, including preparing quotations, proposals, presentations, and Q&A documentation.
· Customer Relations: Serve as the point of contact in customer portals and for inquiries. Execute cold calls and track leads, ensuring the management of all generated leads in the CRM system.
· Event & Meeting Coordination: Assist in organizing sales meetings, conferences, events, and product demonstrations, ensuring materials are prepared and logistics are coordinated.
· Social media: In collaboration with corporate marketing, assist with collecting and organizing sales-related content and designs for announcements, success stories, case studies, etc. that can be featured on social media.
· Documentation & Reporting: Maintain and update sales records, customer contracts, and order documentation in the CRM system. Generate regular sales reports and performance metrics for management review.
· Cross-Department Coordination: Work closely with other departments (e.g., product management and marketing in Germany) to ensure smooth communication and operational efficiency.
· Sales Data Management: Manage and update customer accounts, track leads, and opportunities within the sales pipeline to support team objectives.
· Compliance & Process Improvement: Ensure adherence to internal sales processes, company policies, and compliance standards. Proactively suggest process improvements to enhance efficiency in the back-office sales operations.
Requirements:
· Bachelor’s degree in business administration, sales, or a related field (preferred but not required).
· Proven experience in sales support or administrative roles within a fast-paced environment.
· Proficiency in MS Office (Excel, Word, PowerPoint) and CRM systems (e.g., Salesforce).
· Excellent organizational skills with strong attention to detail.
· Ability to manage multiple tasks, prioritize, and meet tight deadlines.
· Strong communication and interpersonal skills to effectively collaborate with international teams and customers.
· Problem-solving mindset and customer-oriented approach.
Details:
· While this is a remote role, candidates must be located in or near Jacksonville, Florida due to local partnerships.
· Travel will be required approximately once/month.
· This role is not open to visa sponsorship
· Bilingual English/Spanish is preferred
· Experience working in transit industry is not required, but is preferred