What are the responsibilities and job description for the Level 2+ Diesel Technician - HOLT Truck Centers position at Holt Group?
HOLT Truck Centers views the service department as a vital part of the dealership, and the way it builds open, honest, trusting relationships with customers and other departments is essential to the dealership's success. The main objective of the Service Technician is to diagnose and repair vehicle components and systems for the Service Department.
Accountabilities
- Perform unsupervised work as outlined on major repair orders with efficiency and accuracy, in accordance with dealership and factory standards.
- Complete major repairs within specified times
- Diagnosis, troubleshoot, and repair non-typical vehicle issues
- Engage with external manufacturers and warranty contacts to maximize reimbursement of services
- Examine assigned vehicle to determine if further safety or service work is required or recommended
- Consult with service advisor about status of the vehicle repairs
- Provide technical expertise and guidance to all level of technicians
- Participate in manufacturer-sponsored training programs, schools, and events and make recommendations for other technicians within the shop
- Document all work performed and recommended on a repair order using accepted language
- Document all required information for the successful completion of a warranty claim
- Road test vehicles for evaluation purposes specifically for noise, vibration, and harshness to determine needed actions
- Ensure the customer's vehicles are kept clean. Notify the service advisor immediately of anything that has happened to change the appearance or condition of the vehicle
- Maintain a safe and clean work environment and recommend improvements for shop safety
- Maintain and be accountable for all dealership-owned tools and manuals. Identify issues with specialty tools and communicate to management. Make recommendations for tool replacement and inventory control
- Operate shop equipment safely, report safety issues, and recommend maintenance and repairs immediately to management
- Possess the ability to lead in a team environment
- Understand, keep abreast of current with, and comply with all federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA, EPA, and so on. Capable of identifying and communicating issues with management
- Display work ethic it takes to ensure each job is done efficiently and completely
- Possess great time management and organizational skills
- Be able to drive a vehicle and determine raod worthiness
- Perform any other duties and responsibilities as requested by manager
Required Qualifications
Preferred Qualifications
Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
