What are the responsibilities and job description for the Business Analyst Intern position at HOLT INTERNATIONAL CHILDREN'S SERVICES INC?
Description
DEPARTMENT SUMMARY:
Holt International finds and supports permanent, loving families for children who are orphaned, abandoned or at serious risk of separation from their family. Holt’s model of child-centered care provides services for vulnerable children to ensure they will grow and develop to their fullest potential.
POSITION SUMMARY:
The Analyst Intern is a results-oriented member of the IT team, responsible for providing support to various departments by analyzing data, identifying trends, and providing insights to improve our operations and processes. Under the direction of Holt’s Senior Business Analyst, the Analyst Intern will help identify and develop solutions to business problems, starting with defining, analyzing, and documenting requirements.
ESSENTIAL JOB FUNCTIONS:
1. Works closely with the Senior Business Analyst to assist in creating metrics & reports that illustrate operational objectives and key results. Utilizes Excel, PowerBI, and other software knowledge & skills to extract, prepare, and distribute timely key reports to various staff for tracking and decision-making.
2. Supports various departments by tracking and reporting on key metrics, goals, donor communications and stewardship activities. Provides insightful analysis to assist the department in optimizing operational business processes of their respective teams.
3. Contributes to the team effort by exhibiting cooperative and effective work relationships, such as responding positively to challenges, assignments, inter and intra departmental requests, participating in team brainstorm and planning meetings, and seeing beyond individual tasks to help fulfill the organizational goals.
4. Maintains employee confidence and protects operations by keeping information confidential.
5. Provides Business Analysis by applying knowledge of statistical tools and techniques to analyze business operations, processes, and output to determine system/process reliability, repeatability, and quality. Supports the process & quality management mission to formulate process, people and system solutions that solve business opportunities.
6. Contributes to a positive, productive work environment by
meeting attendance and punctuality guidelines and pre-arranging time off with appropriate notice; treating all people with dignity and respect; treating other creative project with positivity and constructive criticism when necessary; Exhibiting good listening and comprehension skills, including giving and welcoming feedback; communicating effectively by email and phone.
Requirements
KNOWLEDGE (MINIMUM REQUIREMENTS):
Verbal and written communication skills. Proficiency with computer skills. Ability to complete multiple tasks amid a fast-paced environment.
INFORMATION PROCESSING:
Ability to analyze incoming letters, documents and reports. Assesses and acts appropriately with incoming information.
SCOPE OF RESPONSIBILITY:
Ability to work independently and exercise good judgment, courtesy and tact in communicating with others. Takes initiative in assigned duties particularly in selecting among various options to accomplish work.
INTERPERSONAL COMMUNICATION:
Ability to interact effectively with colleagues. Ability to work well with other employees. Ability to exercise courtesy and tact in contact with the general public. Full understanding and practice of confidentiality in management of sensitive materials.
IMPACT OF RESULTS:
Independently handles various administrative tasks and achieves results with special projects. Contributes to growth in Holt’s Sponsorship Program. Assists the Assistant Director of Sponsorship with various program components.
CONTROLS:
Under the supervision of the Assistant Director of Sponsorship who reviews work for effectiveness and results obtained.
Describe controls:
REPORTS DIRECTLY TO: Senior Business Analyst who reviews work for effectiveness and results obtained.
WORKS DIRECTLY WITH: Technology Department, Philanthropic and Communication Department, Finance, International Programs and Adoption Services staff, external consultants, and vendors.
