What are the responsibilities and job description for the Guest Services Representative-2 position at Holy Cross Health?
Employment Type:
Part timeShift:
Rotating ShiftDescription:
The Guest Services Representative (GSR) supports the Mission of Trinity Health and Holy Cross Hospital by creating a positive first impression of the organization by greeting, welcoming, andassisting patients, visitors, and staff in a friendly and hospitable manner.
Position Highlights:
Competitive salary
Benefits – Medical, Dental & Vision, PTO, Free Parking, Metro Access, Tuition Reimbursement, 403(b)
Quality of Life: Flexible work schedules
Advancement: Career growth opportunities
Location: Holy Cross Health has two hospitals and four healthcare centers all a short driving distance from Washington DC and Baltimore, MD
Description:
Location - Silver Spring
Shift - rotating with rotating weekends included
Part Time
Responsibilities:
The Guest Services Representative (GSR) supports the Mission of Trinity Health and Holy Cross Hospital by creating a positive first impression of the organization by greeting, welcoming, and
assisting patients, visitors, and staff in a friendly and hospitable manner.
Supports the Mission of Trinity Health and Holy Cross Hospital.
What you will need:
Required:
High School diploma or equivalent required.
Preferred:
One-year experience as a concierge, receptionist, nursing assistant or transporter in a healthcare setting is preferred.
Bilingual in Spanish/English
Excellent written and verbal skills.
Must have the ability to articulate information in a clear and concise manner.
Highly motivated to work as a team member and take initiative to provide patients/guests with a positive patient experience.
Ability to handle multiple assignments simultaneously.
Knowledge of Microsoft Office Applications, must be proficient user of email.
About us:
Holy Cross Health is a Catholic, not-for-profit health system that serves more than 240,000 individuals each year from Maryland's two largest counties — Montgomery and Prince George's counties. Holy Cross Health earns numerous national awards, clinical designations and accreditations across a wide range of specialties for providing innovative, high-quality health care services.
Holy Cross Health is an Equal Employment Opportunity (EEO) employer.
Qualified applicants are considered for employment without regard toMinority/Females/disabled/Veteran(M/F/D/V) status.
Our Commitment to Diversity and Inclusion
Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.
Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.
