IT Network Administrator

MINIMUM MANDATORY QUALIFICATIONS

Experience:

• Three (3) years of direct IT work experience.

Education:

• Bachelor’s degree in computer science, engineering, information science, information systems management, mathematics, operations research, statistics, or technology management or equivalent combination of training and experience.

Mandatory Knowledge, Skills, Abilities and Other Qualifications:

• Detail knowledge of Local Area Network (LAN) and Wide Area Network (WAN) standards, data, voice, and video transmission protocols and formats, network programming, telecommunication equipment, network management and troubleshooting; knowledge of personal computers, peripherals, relevant operating systems, knowledge of different approaches in the automation of different offices using standard application software commercially available.

• Strong knowledge of current Microsoft products and Windows Server operating systems and technologies: DNS, DHCP, Group Polices, Active Directory, Office 365, security and file permissions.

• Specialized experience in installing, implementing, troubleshooting arrays of Microsoft Windows systems, LINUX or UNIX platforms; analyzing or coordinating data storage requirements, determining relevant hardware, software, connectivity requirements, and information flow; and identifying technical requirements of end-users, testing and interpreting functionality of hardware and software.
• Working knowledge of virtualization and cloud architectures VMWare: VCenter VSphere and Horizon virtual desktop infrastructure Office 365, MFA.
• Knowledge of disaster recovery and business continuity planning. Understanding of recovery solutions and high availability architectures. 
• Knowledge of IT project management methodologies and tools; skill at relating the requirements and scope of a project to the overall needs of the organization to guide efforts in completing projects on time. Skills in designing, developing, implementing and overseeing multiple IT projects.
• Broad knowledge of cost/benefits analysis of alternate computer technologies and information system models potentially applicable to proposed systems and subsystems sufficient to perform studies and advise on the desirability of implementing the proposed systems/subsystems.
• Ability to work with minimal supervision.
• A record of satisfactory performance in all prior and current employment as evidenced by positive employment references from previous and current employers.

PREFERRED QUALIFICATIONS

• Experience in a healthcare or hospital environment and large enterprise environment
• Bilingual skills in English and the Spanish languages

Essential Duties, functions & Responsibilities 

• Manages plans, procures, coordinates, directs, installs and ensures data connectivity for the Local Area Network (LAN) and Wide Area Network (WAN) for THS.
• Responsible for overall network operation and environment including Cisco Routers, Watchguard Firewall, Extreme Switches, Avaya Switches, Extreme wireless network, Storage Array Networks (SAN), network monitoring, intrusion detection and prevention systems, LAN and WAN performance, VPN technologies, Virtualization and all Microsoft Windows Server products.
• Provides design, configuration, installation, and support of enterprise wireless network environments, preferably Extreme AP, WLAN controllers, and ensures wireless networks are secure and safe.
• Responsible for installing, configuring, maintaining, and troubleshooting all aspects of an organization's computer network infrastructure, including hardware like routers, switches, and firewalls, to ensure smooth network connectivity and optimal performance, often involving tasks like monitoring network performance, managing user access, implementing security measures, and resolving network issues as they arise.
• Installs supports and maintains both physical, virtual servers, and appliances; installs, maintains, and troubleshoots the Storage Area Network (SAN).
• Assures that all LAN and WAN software and hardware products conform to the industry standards and provides interoperability with THS telecommunication components.
• Reviews, analyzes, and evaluates technological developments in WAN and LAN related hardware and software for applicability to THS current and future requirements. Provides and recommends incorporation of new IT technologies when needed.
• Manages designs, develops, documents, and maintains network component data configurations, network topology, software and hardware levels, statistical counts, accounting data etc., to automate generation of detailed and summary reports of THS related cost, inventories and installation schedule.
• Coordinates network-related system activities with remote clinics, provides relevant training, assistance and consultations to IT staff and end-users if applicable.

• Performs other network and system management duties as assigned.
• Updates job knowledge by participating in educational opportunities; reading professional publications; participating in online training.

• Must take on call rotation, weekend, holiday, evening and/or nighttime work in any situation deemed important to serve direct patient care providers and acute inpatient care departments as needed.
• Excellent customer service and communication skills.
• Ability to work with minimal supervision.

• Performs other duties as assigned.