Crisis Responder - FT - Saginaw

BE THE ANCHOR OF HOPE AND CHANGE AT HOLY CROSS SERVICES

Working for Holy Cross Services isnt just a job, its a mission! We believe in the safety and joy of family. Our work is family-focused, as are our benefits: Holy Cross offers free health insurance for our employees AND their family members.

Position Overview:

The Crisis Responder provides daily direct interaction, connection, and support for participants at the Transition Center. This position is responsible for upholding connection, empowerment and relationship building in direct interactions with participants. Crisis Responder provides crisis intervention for participants experiencing emotional dysregulation either on site or through call-ins, text, or social media connections.

Responsibilities:

• Responsible for immediate crisis response that may occur at the Transition Center, facility grounds, or through call-ins, text, or social media connections.
• Provides crisis intervention while upholding fidelity to program intervention models.
• Document crisis and intervention provided within the required timeframes.
• Leads/participates in debriefing exercises for continuous quality improvement.
• Continuously build relational connections with participants on site.
• Collaborates with the clinical team to ensure participant success and positive culture.
• Upholds unconditional positive regard for the participants, separating the participant from their behavior, in all interactions/conversations/notes/reports with and participants.
• Provides immediate, appropriate, and kind redirection and correction for problematic behaviors.
• Maintains continuous visibility and accessibility for participants served.
• Supports participants experiencing emotional dysregulation to regulate.
• Will have advanced training in emergency response drills. Will be required to lead training emergency drills.
• Actively participates in behavior intervention meetings and assists in the development of individual crisis management plans for participants.
• Actively participates in weekly supervision and continuous performance improvement with supervisor.
• Maintains a sense of urgency throughout crisis situations and motivates the team toward proactive action. Proactively identifies possible barriers and works with the team to collectively problem-solve and monitor possible solutions.
• Write case notes, assessments, and critical incident reports through CareLogic.
• Will be on time for scheduled activities and scheduled shifts.
• Completes paperwork in a professional and timely manner.
• Completes payroll activities timely.
• Actively participates in weekly team meetings.
• Models the agencies health and safety practices and regulations.
• Articulates the agencys treatment philosophy and value.
• Will be required to work shifts during non-traditional hours, holidays, and weekends.
• Will be required to be part of an on-call emergency crisis response team that includes responding to after-hours and weekend emergencies.
• Continues professional development through professional literature and participation in various conferences, seminars, and professional organizations.

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Benefits:

In addition to a competitive salary, we offer:

• Employer-Funded
  • Health Benefit Options
  • Wellness Benefits
  • Employee Assistance Program
  • Virtual Mental Healthcare
  • Public Loan Service Forgiveness Program (Student Loan Forgiveness)
  • Generous time off including paid holidays and personal days.
  • Employer paid short- and long-term disability & life Insurance.
  • Employee Assistance Program
• HCS also offers employee-paid benefits at group rates:
  • Dental
  • Vision
  • Flexible Spending Account (FSA) Health Care and Dependent Care
  • Health Savings Account (HSA) Health Care and Dependent Care
  • Voluntary Life Insurance (you, your spouse, and/or child(ren)
  • Accident, Hospital Indemnity, and Critical Illness Insurance
  • College Tuition Rewards Program
  • Identity Protection
  • Pet Insurance

JOIN OUR TEAM & HELP BRING HOPE TO MICHIGAN FAMILIES!

Holy Cross Services maintains a policy of nondiscrimination regarding all employees. The Agency desires to handle all aspects of employment on the basis of merit, competence and qualification. Employment is not influenced in any manner by race, color, religion, sex, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other factor prohibited by law. The Agency makes all decisions with respect to recruiting, hiring, and/or promotions for all job classifications based on individuals qualifications related to the requirements of the position. All other personnel matters, such as compensation, benefits, transfers, reduction in workforce, recall, training, education and social/recreation programs, are to be administered free from any illegal discriminatory practices.

Holy Cross Services further recognizes that deep systemic inequities disproportionately overrepresent children of color and children who identify as LGBTQ within the child welfare system yet underrepresent these populations within the child welfare workforce. Because we believe the people served must be centered in the work we do, applicants with lived experience in the child welfare system or homelessness, BIPOC applicants, and applicants who identify as LGBTQ are strongly encouraged to apply.

Additionally, Holy Cross Services acknowledges the studies indicating applicants of color and women applicants may be less likely than others to apply for a job without meeting 100% of the preferred qualifications. If you are passionate for this work and meet the minimum requirements, your application is welcomed.

• Bachelors degree in social work, psychology, counseling, or direct service-related field
• Therapeutic Crisis Intervention Certification
• 3 years of experience working directly with at-risk youth
• Lived experience in child welfare strongly preferred
• Meet State Good Moral Character guidelines.
• Valid and current drivers license with good driving record