Housing Advocate - New Hope Community Center - Full Time

BE THE ANCHOR OF HOPE AND CHANGE AT HOLY CROSS SERVICES

We are currently seeking dedicated individuals for two full-time openings with the following schedules:

1st Shift: 8:00 AM - 4:00 PM

2nd Shift: 4:00 PM - 12:00 AM

Working for Holy Cross Services isnt just a job, its a mission! We believe in the safety and joy of family. Our work is family-focused, as are our benefits: Holy Cross offers free health insurance for our employees AND their family members.

Position Overview:

Entry-level position, which oversees shelter Participants and activities using Evidenced Based and Trauma Informed interventions to facilitate and motivate Participants toward permanent housing and positive change. Supervises Participants throughout the facility to ensure safety and assist with reaching positive program outcomes and supportive services.

Duties & Responsibilities

• Practices the Agencys treatment model, ethics, standards of conduct and procedures.
• Committed to continuing professional growth by reading various forms of Agency or professional literature, attending scheduled Agency orientation, training classes, workshops, and cross training by observing groups and staff.
• Reports all program information to supervisors or assigned persons based on policies and procedures, including Coordinated Entry staff or other program teams to be used for housing and program planning. This will include emotional challenging situations.
• Responsible for de-escalating participants and guiding persons needing crisis assistance and using training, tools, and sound judgement to minimize challenging or aggressive behaviors.
• Responsible for monitoring medications as prescribed by medical professionals and following medication monitoring policy.
• Responsible for modeling, practicing, supporting, and articulating the Agencys treatment philosophy to clients, volunteers, donors, and other staff.
• Responsible for supporting the completion, accuracy, and documentation of participants intakes.
• Responsible for communicating agency procedures and expectations, including housing/Shelter expectations to clients.
• Responsible for positive and professional interactions with participants, coworkers, volunteers, donors and agency partners.
• Responsible for assisting in providing and documenting referrals to other community services, appropriate for client support and care.
• Assist in providing education, training, and coaching to participants regarding establishing and maintaining permanent housing.
• Responsible for learning and accurately inputting data into the Homeless Management Information System (HMIS).
• Committed to solving problems with participants and other co-workers to ensure a positive and productive working environment.
• Maintain community relations with key community partnerships including but not limited to law enforcement and community mental health.
• Support the facilitation and document all safety drills/tests and actual incidents, including critical incidents, emergency plan drills or actual events and shift logs or report.
• Performs other duties related to the essential duties of the position and within the individuals capabilities as assigned by ones supervisor.

Benefits:

Employer-Funded Benefits:

• Health, wellness, and employee assistance programs.
• Generous paid time off, including holidays and personal days.
• Employer-paid short/long-term disability and life insurance.
• Public Loan Service Forgiveness

Employee-Paid Benefits (Group Rates):

• Dental, vision, FSA, HSA.
• Voluntary life insurance
• Accident, hospital indemnity, critical illness insurance.
• College tuition rewards, identity protection, and pet insurance.

JOIN OUR TEAM & HELP BRING HOPE TO MICHIGAN FAMILIES!

Holy Cross Services maintains a policy of nondiscrimination regarding all employees. The Agency desires to handle all aspects of employment on the basis of merit, competence and qualification. Employment is not influenced in any manner by race, color, religion, sex, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other factor prohibited by law. The Agency makes all decisions with respect to recruiting, hiring, and/or promotions for all job classifications based on individuals qualifications related to the requirements of the position. All other personnel matters, such as compensation, benefits, transfers, reduction in workforce, recall, training, education and social/recreation programs, are to be administered free from any illegal discriminatory practices.

Holy Cross Services further recognizes that deep systemic inequities disproportionately overrepresent children of color and children who identify as LGBTQ within the child welfare system yet underrepresent these populations within the child welfare workforce. Because we believe the people served must be centered in the work we do, applicants with lived experience in the child welfare system or homelessness, BIPOC applicants, and applicants who identify as LGBTQ are strongly encouraged to apply.

Additionally, Holy Cross Services acknowledges the studies indicating applicants of color and women applicants may be less likely than others to apply for a job without meeting 100% of the preferred qualifications. If you are passionate for this work and meet the minimum requirements, your application is welcomed.

• Minimum of HS diploma/GED required.
• Associate degree and/or some college preferred.
• Lived experience with homelessness strongly preferred.
• Must be able to pass written and physical portions of TCI certification training through HCS.
• Meet State Good Moral Character guidelines.
• Valid and Current Drivers License with acceptable driving record.

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