What are the responsibilities and job description for the Cashier/Customer Service position at Holy Smokes?
Job Overview
We are seeking a dedicated and friendly Customer Service Associate / Cashier to join our team. In this role, you will be the first point of contact for our customers, providing exceptional service and support in a grocery store environment. You will handle transactions, assist with product inquiries, and ensure a pleasant shopping experience for all customers. Your ability to communicate effectively and maintain a positive attitude will be key to your success in this position.
Responsibilities
- Greet customers warmly and provide assistance as needed.
- Process customer transactions accurately and efficiently at the cash register.
- Stock shelves and maintain inventory levels to ensure product availability.
- Assist customers with product inquiries and provide information on promotions.
- Demonstrate products through engaging product demos when necessary.
- Maintain cleanliness and organization of the checkout area and store displays.
- Handle customer complaints or concerns on with professionalism and empathy.
- Collaborate with team members to achieve sales goals and enhance customer satisfaction.
Qualifications
- Previous experience in a grocery store or retail environment is preferred.
- Strong customer service skills with a focus on communication and phone etiquette.
- Basic math skills for handling cash transactions accurately.
- abilities are a plus, enhancing communication with diverse customers.
- Experience in supervising or training new staff is beneficial.
- Ability to work effectively in a fast-paced environment while maintaining attention to detail.
- A positive attitude and willingness to learn about products offered in the store.
Join our team today and contribute to creating an enjoyable shopping experience for our valued customers!
Job Types: Full-time, Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- Employee discount
- Flexible schedule
Shift:
- Evening shift
- Morning shift
Ability to Commute:
- Marathon, FL 33050 (Required)
Ability to Relocate:
- Marathon, FL 33050: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $15