Student Success Counselor - El Centro

Under the general supervision of the Director of El Centro, the Student Success Counselor of El Centro is responsible for supporting development, implementation, and management of El Centro. HCC is looking to hire one (1) Student Success Counselor. The Student Success Counselor will support the overall future efforts for this new Latinx centered department. El Centro will provide a centralized bilingual and culturally responsive space that creates the opportunities and conditions to address inequity by providing equitable solutions, resources and services that intentionally support and align with the specific needs of Latinx students, family, faculty, and staff.  The drop-in service center will have a culturally responsive bilingual team-based case management approach. Offering these bilingual services:

• Academic & transfer advising
• Career readiness & exploration
• Financial aid advising
• Community engagement opportunities

El Centro is an equity-driven initiative that provides HCC Latinx students integral services. El Centro’s vision is to provide a Hispanic Thriving learning community to meet the needs of Latinx students and where they can receive culturally responsive guidance and support essential to achieve academic success, advancement, and a sense of belonging.

The Student Success Counselor will provide support to student populations that may be at risk for degree completion. Counselors will develop workshops, conduct group sessions and ultimately work toward increasing rates of retention, persistence, and completion.  Particular population of focus are students who step-out from the institution and to determine the reasons for the high Latinx student population withdrawals.

1. Assists students with the enrollment process including: applying to the college, facilitating placement testing, and completing necessary HCC documents.
2. Maintains student caseload to recruit and matriculate into certificate/degree programs at HCC
3. Work with students to find resources for both academic and non-academic barriers 
4. Provide high-touch, individualized support and academic counseling
5. Create individual student success plans and develop/coordinate appropriate interventions via advising, and monitoring for new and continuing program students
6. Creates and provides workshops to students throughout the semester on various academic skills, self advocacy, self-management, study strategies, etc.
7. Registers/schedules classes for incoming students;
8. Plans, organizes, coordinates and leads projects and activities.
9. Support the Promotores Student Leadership Program in collaboration with El Centro staff and HCC support services to foster a sense of belonging amongst participants.
10. Meets with El Centro Director regularly. 
11. Establishes and maintains confidential records and contributes to program record keeping system.
12. Serves as El Centro liaison to the student body, staff and faculty; attends college functions when El Centro representation is required. 
13. Ability to work a flexible schedule including some nights and weekends is required to meet grant objectives.
14. Maintains a database, ensuring records are updated on a monthly basis.
15. Performs other related duties and special projects as assigned.

REQUIRED:

• Master’s Degree in Education, Human Services, Sociology, Psychology or closely related field; 
• Two (2) years’ experience OR an equivalent combination of education, training, and experience; 
• Bilingual in Spanish; 
• Demonstrated understanding of Latinx cultures; 
• Experience tracking and assessing data; 
• Excellent problem-solving and communication skills; 
• Demonstrated experience in Latinx student development and recruitment strategies and high-impact practices; 
• Understanding of and commitment to the mission of a twenty-first century comprehensive community college; 
• Well versed with outcomes assessment; 
• Ability to work in an effective team of professionals, and the ability to work effectively with a diverse faculty, staff and student body; 
• Understanding the needs Hispanic Service Institution; 
• Ability to work a flexible schedule including some evenings and weekends in order to meet initiatives;
• Generative thinking skills, as well as evidence of vision to address changing technology and the challenges of the evolving global economy.

EQUIVALENCY STATEMENT:  Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.

PREFERRED:  

• Experience at the community college level; 
• Knowledge of virtual learning programming; 
• Knowledge of guided pathways.

Full Time, MCCC Unit position
MCCC Title:  Senior Community Outreach Counselor

Salary: Grade 4; Salary Range: $64,160 - $71,512/year; Actual salary will be commensurate with education and experience in accordance with MCCC/MTA Collective Bargaining Agreement. Full State benefits.

 

Funding Source: State

Hours:  37.5 hrs. /week

 

- All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa. 
- Pre-Employment Background check, including Criminal History will be conducted for all positions.

Salary : $64,160 - $71,512