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Housing Case Manager II

Holyoke Medical Center
Holyoke, MA Full Time
POSTED ON 11/26/2024 CLOSED ON 1/29/2025

What are the responsibilities and job description for the Housing Case Manager II position at Holyoke Medical Center?

RVCC is looking to hire a Housing Case Manager II!

River Valley Counseling Center, Inc's Mission is to improve the health of all people in our community. We do that with honesty, respect, and dignity for our clients, visitors, and staff. We do that through expert and compassionate care, education, community partnerships, fostering innovation, and by inspiring hope in all we touch. We do that by being good stewards of our resources and providing efficient and cost-effective care for all.

Overview of Job Responsibilities:

  • To competently provide housing information and referral services for individuals that are chronically homeless, have substance-use disorders
  • To provide support services to assist program participants concerning locating and accessing safe, affordable housing
  • To arrange for appropriate support services to assist program participants in maintaining independent living, such as budgeting, accessing parenting skills training, or other skills guidance, etc., suitable to the clients' individual situation
  • To provide outreach services to assist program participants in using and accessing needed community housing services, including arranging or providing transportation
  • To provide or ensure that English/Spanish written and/or verbal interpretation for Spanish-speaking clients of all ages and their families/significant others is provided when necessary
  • To maintain an updated caseload spreadsheet to ensure that annual assessment, annual inspections and any other task with a deadline is done within the appropriate time frame
  • To assist with tenancy related conflicts and mediation or eviction hearings and work with legal expertise as necessary
  • To advocate for and provide support to individuals and families who use program service

Job Requirements:

Education Level - Bachelor's Degree required or 3 years of experience required

Years of Experience - 3 years' experience working with clients experiencing substance-use disorder or underserved populations, including housing searches, negotiations, and related support activities required

Skills/Abilities - Excellent communication and interpersonal skills; negotiating skills; good memory for names and locations; knowledge of the local geographic area; recordkeeping skills; organizational skills; attention to detail; ability to accurately follow oral and/or written instructions; ability to work independently; computer and clerical skills; good customer relations skills; ability to handle multiple tasks; ability to relate well to people of all ages and their family members; knowledge of learning principles applicable to different ages and culturally diverse backgrounds; knowledge of available community housing, transportation, and educational resources available individuals and families and underserved populations; ability to deal calmly with any special or emergency situation that may develop with a client. Bilingual (English/Spanish) required.

Licensing - none.

Benefits:

Generous time off benefits for eligible positions

Eligible for State & Federal Loan Forgiveness

Exclusive employee discounts

Excellent and affordable insurance including health, vision, dental and pet insurance

Free access to VHS Fitness & Relaxation center

Mileage reimbursement

403b match

CEU reimbursement up to $1,000 per year

Tuition reimbursement up to $7,000 per year

Employment Type: Full Time Shift: day shift Hours: 8

Salary : $1,000 - $7,000

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