Automotive Body Shop Estimator

About the Role:

The Automotive Body Shop Estimator plays a crucial role in the automotive repair process by accurately assessing vehicle damage and providing detailed estimates for repair costs. This position requires a keen eye for detail and strong analytical skills to evaluate the extent of damage and the necessary repairs. The estimator will work closely with customers to explain the repair process and provide transparent pricing, ensuring a positive customer experience. Additionally, the estimator will collaborate with technicians and management to prioritize repairs and manage workflow efficiently. Ultimately, the goal of this role is to ensure that customers receive high-quality service while maintaining profitability for the shop.

Minimum Qualifications:

• High school diploma or equivalent.
• Proven experience in automotive repair or estimating.
• Strong knowledge of automotive repair processes and parts.

Preferred Qualifications:

• Certification from a recognized estimating program.
• Experience with estimating software and tools.
• Customer service experience in a retail or automotive environment.

Responsibilities:

• Conduct thorough inspections of damaged vehicles to assess repair needs and costs.
• Prepare detailed and accurate estimates for repairs, including parts and labor.
• Communicate effectively with customers to explain the repair process and answer any questions.
• Collaborate with technicians to ensure that repairs are completed to the highest standards.
• Maintain accurate records of estimates, repairs, and customer interactions.

What we offer

• Medical, Dental, and Vision Plan- Employer Contribution up to 90%
• Employer paid life insurance of $15,000
• 401k plan and Profit Sharing
• Paid Holiday and Vacation after 90 days of employment and up to 4 weeks with seniority
• Highly productive shop
• Local event tickets for Brewers, Packers, Museum, and the zoo
• Discounts on Products and Services

Skills:

The required skills for this position include strong analytical abilities to assess vehicle damage and calculate repair costs accurately. Effective communication skills are essential for explaining estimates and repair processes to customers, ensuring they feel informed and valued. Attention to detail is critical in preparing estimates to avoid discrepancies and ensure customer satisfaction. Preferred skills, such as familiarity with estimating software, enhance efficiency in generating accurate quotes and managing records. Overall, a combination of technical knowledge and interpersonal skills will enable the estimator to excel in providing exceptional service and contributing to the shop's success.