What are the responsibilities and job description for the Housing Specialist position at HOM, Inc.?
This job was posted by : For more information, please see : THERES NO PLACE LIKE HOMAs a national leader in housing assistance programs, HOM, Inc. is dedicated to building communities where the promise of home is a reality for everyone because we believe individuals, families, and communities are safer, healthier, and stronger when everyone has a home. Whether ending homelessness through housing assistance, guiding new landlords and property owners through the financial benefits of our programs, or advocating among local leaders for increased funding and supportive services, our HOM team engages in meaningful work that advances our mission of ending homelessness in Arizona through housing.Honored as a Top 100 Companies to Work for in Arizona, HOM provides opportunities to make an impact, alongside generous pay, benefits, work / life balance, and PTO, among many other great perks. If youre passionate about making a difference in our communities, theres no place like HOM.If you would describe yourself as collaborative, sincere, reflective, composed, and precise we want to talk to you about joining the HOM team as a Housing Specialist.The Housing Specialists manage a caseload of approximately 225 250 participants in various supportive housing programs that are funded by state, federal and local units of government or other agencies. Housing Specialists are responsible for the management of each participants entire participation in the housing program, including the initial admission and move-in, interim and annual certifications, unit transfers, and program termination. The Housing Specialist is a non-exempt position.Primary Job ResponsibilitiesProgram DutiesCoordinate, prepare, and conduct housing program orientations / intakes for new participants in a clear and concise manner to ensure participants understand the housing program they have been referred to.Maintain constant communication with customers, including program participants, clinical teams, landlords and other community stakeholders via telephone, e-mail, in person and utilizing housing software platform notes section.Outreach & educate property owners / landlords and assist with the negotiations of contract rents & lease terms on behalf of program participants.Evaluate & verify program participant income, assets, expenses in accordance with HUD regulations and specific program guidelines / regulations / practices.Accurately calculate program participant rent (total tenant payment) and HAP payments.Assist applicants and program participants with dwelling unit search utilizing the HOM Padmission app.Process Request for Tenancy Approval (RFTA).Review Rent Reasonableness for accuracy / validity at initial submission of RFTA.Calculate utility allowances.Determine unit gross rent eligibility.Coordinate and work closely with inter-departmental teams involving housing program processes including Housing Quality Standards (HQS) Inspections, housing location assistance for hard to house participants, and owner relations and verifications.Prepare Housing Assistance Payment (HAP) Contracts or Rental Assistance Agreements (RAA).Conduct interim & annual re-certifications.Coordinate and process unit transfers for program participants.Schedule, attend and participate in case conference meetings with the supportive services and case management teams regarding housing stability issues the program participant may be experiencing.Advocacy for program participants in the community.Process and submit participant program terminations to HOM partners for final determination.Create & maintain paper participant files in full compliance with HOM policies an processes. Ensure the files are maintained in an audit ready manner.Perform extensive data entry in housing software platform for program participants, dwelling units, landlords, and other housing program related information.Access participant personal proprietary information utilizing various secure computer databases, including the HUD EIV system, the Department of Economic Security AZTECS and GUIDE systems, tenant screening web sites, etc.Adhere to HOMs privacy policies.
