Director, Social Services (Hybrid)

Description

NOTE: new hires are budgeted to start in the $95-105k salary range, depending upon experience. 

Homage Senior Services, formerly Senior Services of Snohomish County is the largest and most comprehensive nonprofit service provider for older adults, people with disabilities, and their families in Snohomish County. Our guiding principles of independence, dignity, and quality of life are realized through our interconnected core service areas: nutrition, transportation, home repair, and social services. We are committed to building an inclusive workplace and offer you the opportunity to work to your fullest potential while making a difference in the community.

Summary:  

This role oversees Social Services programs including the Aging and Disability Resource Network (ADRN), culturally relevant social activities and support, care coordination, family caregiver support, and mental health. The Social Services Director evaluates the effectiveness of these programs to meet the needs of older adults, people with disabilities, family caregivers, and consumers and develops innovative approaches in program design and implementation of services in a changing environment. 

Essential Duties and Responsibilities: 

• Develop and implement program policies, goals and objectives  

• Develop program operating procedures and record maintenance system alongside program managers and contract requirements  

• Manage personnel in the Social Services programs including recruitment, training, supervision and evaluation.  Develop and maintain staff relationships to achieve high staff morale, productivity, teamwork and retention  

• Develop and manage budgets in conjunction with the Senior Director of Government Programs  

• Collaborate with Philanthropy team in finding additional community resources, grants, and other funding opportunities, and completing applications. 

• Develop community resources and funding.  Prepare grant applications  

• Conduct activities which assure compliance with contract requirements and which monitor program effectiveness  

• Prepare and submit reports to the Sr. Director and to funding sources as required or requested  

• Establish and maintain positive working relationships with other departments within the agency and with other community partners  

• Present current program work as lead community information spokesperson when needed  

• Collect and analyze statistical and anecdotal information about service utilization, service gaps, and barriers to service delivery  

• Arrange for volunteer and student assistance and supervision as appropriate   

• Work with program managers to review case records with staff to determine effectiveness of actions taken  

• Works closely with other agency management, Division of Snohomish County Long Term Care and Aging staff, external/community partners. 

• Regular and routine attendance 

• Other duties as assigned 

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Qualifications

Minimum Qualifications: 

• Bachelor’s degree in social services or other relevant field 

• Five years’ experience in program management and supervision  

• Effective communication skills, including verbal and written, as well as strong public speaking skills 

• Empathy for and sincere interest in working with older adults 

• Demonstrated problem solving and multitasking skills 

• Effective working knowledge of Microsoft Office suite (Outlook, Teams, Excel, Word, PowerPoint); comfortable navigating in Microsoft Windows environment, using internet browsers, and operating in client databases.   

Absent any regulatory or contractual requirement for specific education/certification, other combinations of applicable education, training, and experience which provide the knowledge, skills, and abilities necessary to perform effectively in the position may be considered. 

Preferred Qualifications: 

• Master's degree in Social Work, Psychology, Behavioral Sciences, or related 

• Experience in the aging field providing services, planning, policy or management  

• Experience with diverse communities 

• Fluency in other languages in addition to English 

Work Environment and Physical Demands: 

• This work is performed in an office environment, staff's place of residence and/or in public venues. Some onsite presence in our Snohomish County, WA office is required. 

• When necessary, the ability to work in a semi-open office setting with frequent in-person interactions. 

• Must be able to use full range of senses as needed to complete the job's essential duties. 

• Must be able to lift at least 25 pounds occasionally related to equipment/supplies for public presentations. 

• Work requires occasional travel away from the office during normal business hours for events, community meetings, and trainings.   

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.  Duties, responsibilities, and activities may change at any time with or without notice. 

SUMMARY OF BENEFITS

Employees working 25 hours or more are eligible to enroll in medical, dental, vision, basic life, and critical illness insurance, with an increased cost share for employees scheduled for 25-29 hours/week. Employees working 20 hours or more per week receive 11 designated paid holidays plus 2 "floating holidays" per year, as well as paid vacation and sick time. Employees age 21 and older are able to enroll in our 401K plan upon hire and, after one year and at least 1000 hours worked, will be eligible for our matching program. 

NOTE: new hires are budgeted to start in the $95-105k salary range, depending upon experience. 

Salary : $80,610 - $134,351