What are the responsibilities and job description for the Mitsubishi Support Coordinator position at Homans Associates II LLC?
Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We are the largest distributor of the Mitsubishi Electric brand of Residential Ductless and VRF Commercial products in North America and Latin America. Homans Associates also offers a full line of HVAC residential and commercial equipment, parts, supplies, and accessories. We have locations throughout New England, Up-State New York, the 5 Borrows of NYC, Long Island and New Jersey.
This position is a full-time remote position working in the Mitsubishi Product Division as a Mitsubishi Support Coordinator, with a primary role of coordinating and managing our Submittal as well as O&M manual package process (Operation and Maintenance manuals). This position will report to the Executive VP, as well as the Director of Business Development for the Mitsubishi Product Division (MPD).
Company Website: http://www.homans.com
Responsibilities:
- Generate and manage the Submittal Package process for customers
- Generate and manage the O&M (Operation & Maintenance) manual package process for customers
- Support the Mitsubishi Product Division team in various administrative roles
Qualifications:
- Excellent customer service skills, attention to detail, self-motivated and driven, able to work in a fast-paced environment, time management skills, and team focused
- Ability to learn and utilize new software quickly and accurately (* Salesforce, * Bluebeam, Microsoft Office, etc.) *Training will be provided
- High School Diploma or GED required. College degree and/or related customer service experience preferred
