What are the responsibilities and job description for the Counter Sales Associate position at Homans Associates?
Homans Associates (HA) is a subsidiary of the largest independent HVAC / R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. We currently have an opening for a Counter Sales Associate in our Brookfield CT. location. There is no relocation assistance offered for this position.
Company Website : http : / / www.homans.com
Responsibilities :
- Sells heating, ventilation, and air conditioning (HVAC) equipment, parts, and supplies
- Greets customer on sales floor or receives telephone call and determines make, type, and quality of merchandise desired. Discusses use and features of various parts; demonstrates use of merchandise.
- Displays merchandise, suggests selections that meet customer's needs, and emphasizes selling points of article such as quality and utility. Maintain a clean and organized showroom.
- Reads catalog, or computer for replacement part stock number and price. Advises customer on substitution or modification of part when replacement is not available.
- Uses computer database to research availability of merchandise. Fills customer orders from stock or prepares transfer from other location. Prepares sales order or quote order.
- Receives payment or obtains credit authorization. Examines defective articles returned by customers to determine if refund or replacement should be made.
- Solicits new and established customers via telephone to promote sales. Resolves or alerts management regarding inventory issues or customer concerns.
- Works in the warehouse.
- Works with clerical staff to check and maintain open orders, purchase orders, return merchandise purchase orders. Assists in maintaining current and accurate warranty return authorizations and their credit adjustments.
- Follows direction provided by counter lead (if applicable) and lends support to warehouse staff in their duties.
- Other duties as assigned
Qualifications :
