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Mechanical Insulation Inside Sales

Homans Associates
Wilmington, MA Remote Full Time
POSTED ON 12/12/2024
AVAILABLE BEFORE 2/5/2025

Hiring for the following location(s):

613 Main Street, Wilmington, Massachusetts 01887

About Us

Homans Associates is the premier distributor of HVAC Equipment, Supplies and Mechanical Insulation products in the Northeast. We've been serving the contractor community since 1952 with locations across all of New England plus New York and New Jersey. At Homans, we take our customers' success seriously. We utilize both Technology and People to create solutions for the challenges our customers face. We have developed, partnered and invested in tools that propel their business forward. We also employ the foremost experts in the HVAC and Mechanical Insulation industries. We refer to our employees as Associates, and our Associates are empowered to improve our customer's experience and ensure our customers success. From the cab of the truck, to behind the counter, on the website and on the phone, all the way to the President's office, our people put the customer at the center of every interaction and decision.

We joined the Watsco family in 1999. Watsco is the largest distributor of air conditioning, heating and refrigeration equipment and related parts and supplies in the HVAC/R industry, currently operating over 571 locations in 37 states in the United States, Canada, Mexico, and Puerto Rico. Plus market coverage on an export basis to parts of Latin America and the Caribbean.

Homans Associates is an Equal Opportunity Employer. Homans offers a competitive total pay (plus bonus on sales incentives) and benefits package inclusive of health, dental, vision, life insurance and 401(k).

Job Description

Homans Associates (HA) is a subsidiary of the largest independent HVAC/R distribution company in the world, Watsco, Inc. We proudly distribute the Mitsubishi and Bryant brands of HVAC equipment, as well as a full line of HVAC residential and commercial parts, supplies, and accessories. We have locations throughout New England, New York, and New Jersey. We currently have an opening for a Mechanical Insulation Inside Sales position in our Wilmington MA. location. There is no relocation assistance offered for this position.


Company Website: http://www.homans.com


Key Responsibilities

  • Support the growth of sales through product selections and pricing to customers.
  • Uses computer database to research availability of merchandise. Fills customer orders from stock or prepares transfer from other location. Prepares sales order or quote order.
  • Maintain productive relationships with customers, and the sales force.
  • Receives telephone call and determines make, type, and quality of merchandise desired. Discusses use and features.
  • Support and communicate with the sales force on project documentation and order write up information
  • Assist outside sales team in all functions of support
  • Works with staff to check and maintain open orders, purchase orders, and return merchandise purchase orders.
  • Resolves or alerts management regarding inventory issues or customer concerns.
  • Perform administrative tasks as assigned

Requirements

Skills

  • Highly motivated self-starter, able to work with minimal direction required from management
  • High sense of urgency and strong communication/interpersonal skills
  • Mechanical insulation knowledge highly preferred
  • Strong PC and software literacy required
  • Must possess desire to succeed and learn for future growth and development
  • Excellent customer relations and customer service skills
  • High School diploma or equivalent required

Position Type

Salaried

Status

Full-Time

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