What are the responsibilities and job description for the Guest Service Representative position at Home 2 Suites Austin Landing?
Excellent communication skills
Ability to understand and carry out instructions
Must be able to work in a fast-paced environment
Must be able to maintain a professional manner under stress
Must be able to stand for long periods of time (up to 8 hours)
Must be able to work varying shifts and time schedules as needed (days, nights, weekends, and holidays)
Must be customer service orientated Attendance is crucial to position
Responsibilities:
Responsible for checking guests in and out of the hotel, making reservations, and assisting with general information as well as providing outstanding service. Responsible for completing shift checklist as required by Guest Services Manager/Supervisor and maintaining the high standards of service and hospitality.
Work Remotely
- No
Job Types: Full-time, Part-time
Benefits:
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Referral program
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekends as needed
Work Location: In person
