What are the responsibilities and job description for the Kitchen Attendant position at Home 2 Suites by Hilton Kingsland Ga?
Responsibility Scope:
Provide exceptional service to guests in an efficient and courteous manner within the complimentary breakfast area of the hotel.
Essential Tasks (inclusive of, but not limited to):
Approach all encounters with guests in an attentive, friendly, courteous, and service oriented manner.
Maintain a high standard in personal appearance and grooming which includes wearing the proper uniform and name tag when working
Perform opening and closing procedures
Clear clean and reset tables/hotel spaces per guest request or management instruction
Ensure all service areas are stocked, organized, clean, and neat
Accommodate any special requests made by a guest and offer appropriate alternatives when necessary
Support all areas of the beverage and food service as necessary including washing dishes by hand and/or placing them in a dish washing machine, restocking dishes, glassware, utensils, necessary equipment sweeping and mopping floors, washing work tables, walls, refrigerators and meat blocks, moving trash and garbage to designated areas
Answer questions about the hotel, its unique characteristics, local area attractions and things to do
Perform any other duties or attend meetings as requested by management
Qualifications/Requirements:
High School diploma or equivalent and/or 6 months to 1 year in the hotel service industry or a related field is preferred
Ability to perform job function with attention to detail speed and accuracy
Possess basic reading, writing, and calculation skills
Must be willing and have the ability to work a varied schedule that may include mornings, evenings, nights, weekends, and holidays
Must be able to evaluate and select alternative courses of action quickly and accurately
Ability to handle stressful situations in a calm professional manner
Understanding of hotel products and guest services
Demonstrates a positive attitude and a desire to be of service to others
Job Type: Part-time
Expected hours: 20 – 36 per week
Benefits:
- Employee discount
- Flexible schedule
- On-the-job training
- Paid training
Shift:
- Morning shift
Work Location: In person