Demo

Room Attendant/Housekeeping (Part-time Sundays and Mondays)

Home 2 Suites Ft. Myers
Fort Myers, FL Part Time
POSTED ON 1/17/2025
AVAILABLE BEFORE 3/16/2025
  • Makes beds neatly with fresh linen (including: sheets, duvet, blankets and pillow cases). Makes rollaway beds, cribs, and sofa bed.
  • Removes dirty linen
  • Picks up debris/trash from floors, removes and empties trash in wastebaskets, cleans mirrors and shelves, closet, in-room safe (if not being used). Inspects and restocks collateral. Wipes door frames, window sills, walls and baseboards, and arranges furniture properly. Cleans appliances, equipment, furniture and cupboards. High-dusts artwork.
  • If Applicable: Remove trash, sweep, dust any balcony/patio areas
  • Inspects marketing collateral, replacing expired or damaged items.
  • Cleans & disinfects bathrooms including: basin, bathtub, toilet, tile, flooring, and walls using approved cleaning chemicals and rags.
  • Replenishes bathroom supplies/amenities and linen in accordance with brand/hotel standards.
  • Replenishes room supplies (Coffee, condiments, mugs, glassware, utensils, cups, stationery, pens) in accordance with brand/hotel standards.
  • Cleans mirrors, windows, vent cover, glass doors.
  • If Applicable: Cleans & disinfects kitchen including: counters, refrigerators, stove, tile, flooring, and walls using approved cleaning chemicals and rags.
  • Reports room status (vacant/occupied; clean/dirty; Do Not Disturb (DND) in a timely manner to the appropriate persons/departments.
  • Reports items that require repair or additional cleaning to the appropriate person/department.
  • Restocks housekeeping cart.
  • Vacuums hallways.
  • Turns in all lost and found articles immediately.
  • Operates a light vacuum cleaner under beds, carpet throughout, as well as in front of hallway door.
  • Additional duties may be added at any time at the discretion of management.


Consistently models the behavior of a ‘Baywood Ambassador’ who:
  • Maintains a professional image, including grooming, verbiage, and body language, at all times.
  • Warmly greets both guests and coworkers (using the 10/5, first and last rule) every time they come in contact.
  • Actively listens to guests, responding appropriately to their questions and/or concerns. Seeks guidance and/or assistance from others to ensure satisfaction.
  • Fosters teamwork by offering assistance to others, as needed.
  • Continuously monitors the surroundings at work, in order to identify any cleanliness, safety, security, or building upkeep issues. Reports discrepancies to the proper department.
  • Contributes to a safe work environment by following proper safety guidelines in matters of attire, utilizing protective gear, and following safety procedures.
  • Recommends other Baywood properties to our guests, when appropriate.
  • Makes a genuine effort to identify and seize each golden opportunity to ‘WOW the guest!’ demonstrating our motto ‘It’s Better at Baywood!’

Skills/Qualifications

Educational/Vocational Preparation:
  • Some high school education (grade 9) preferred


Experience:
  • Previous hotel experience preferred; however, ability gained through 2 years related employment (customer service) or on-the-job training may substitute for actual hotel housekeeping experience.


Additional Skills:
  • Ability to read and understand and communicate chemical labels, and Safety Data Sheets, Instructions.
  • Ability to gain knowledge of applicable franchise standards and procedures.
  • Ability to complete applicable housekeeping forms and to communicate any problems and/or unusual conditions to management.
  • Ability to read and comprehend manuals
  • Ability to positively communicate with guests and co-workers.
  • Ability to work within scheduling guidelines.
  • Ability to work with minimal or no supervision
  • Ability to follow schedule and ability to perform physical labor.
  • Requires ability to perform light to moderately heavy housekeeping duties using the approved chemicals and equipment.


Physical Demands:

  • Walking and Standing: Frequently (for entire shift).
    Must be able to carry 40 lbs. up to 25 feet.
  • Walking and Standing: 100%
    • Must be able to carry 40 lbs. up to 25 feet.
  • Lifting, Push/Pull: 90%
    • Ability to lift up to 15 lbs. regularly.
    • Must be able to lift 40 lbs. to the waist, chest, and above the head.
    • Ability to push housekeeping cart regularly.
  • Sitting: none
  • Bending, Stooping, Reaching: 95% (throughout the entire shift).
    • Must be able to bend at the knees with up to 40 lbs., standing to an upright position.
  • Driving: none
  • Traveling: none


Environmental Conditions:

  • Inside: Protection from weather conditions, but not necessarily from temperature changes.
  • Outside: Rarely exposed to weather conditions

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