What are the responsibilities and job description for the Office Administrator position at Home Accents II?
The Front Desk Associate/ Office Administrator provides exceptional customer care and helps to exceed customer expectations daily. This position performs daily sales order entry, payment processing, undertakes the store’s administration functions and provides clerical support to store accounting functions. All to help to create an easy, enjoyable guest shopping experience that generates new and repeat business.
- Provide an outstanding service experience for every customer. Maintain a welcoming, professional visible presence at the front desk; engage with guests, ensuring they are always treated in a friendly manner.
- Respond to customer’s inquiries regarding sales, billing and delivery; call customers to confirm and schedule deliveries; partner with the sales team to meet and exceed customers’ service expectations professionally and with respect.
- Process sales orders accurately and efficiently. Follow cash handling procedures. Assist customers with the credit application process and financing arrangements as needed. Maintain sales transaction documentation.
- Assist with store opening and closing procedures including cash balancing and daily checklists.
- Provide clerical support for store administration and accounting functions. Handle telephone traffic and route using professional paging methods. Assist in the completion of daily sales and other store reports.
Below is a list of requirements/qualifications necessary to be considered for this positions:
- Minimum of 2 years of customer service experience.
- Must take initiative, be self-directed and have good time management skills.
- Must be organized and detail orientated.
- Must have analytical and problem-solving skills.
- Strong computer skills including Microsoft Office. (Excel knowledge helpful)
- Ability to work weekends & and most holidays.
- Applicants must also pass a background check and drug screen.
Job Type: Full-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Rotating weekends
Work Location: In person
Salary : $15 - $17
