What are the responsibilities and job description for the DispatchCustomer Service position at Home Alliance?
Home Alliance, one of the area's most unique home service companies, is growing again! We have an immediate need for a superstar customer service professional to join our dispatch team.
What you will do :
Coordinate technician schedules and categorize calls according to importance and urgency.
Ensure technicians have all relevant information for the day / week.
Handle issues and updates and commute changes to appropriate technician
Enter and update new information and changes into our system..
What we look for :
3 years dispatch in home services or a similar industry.
Strong communication and listening skills.
Able to multitask and work in fast paced environment
Please note this position is based out of our office and is not remote.
Join a company that is all about teamwork, getting the job done and poised for explosive growth!
We look forward to seeing you on our team!
