Retail Sales Associate - Appliances

Home Appliance has been a trusted name in appliances since 1962, serving Northeast Ohio with top-tier brands, expert service, and a commitment to customer satisfaction. With showrooms in Brunswick, Avon, and soon, Twinsburg—the largest appliance showroom in Ohio—we continue to grow and evolve.

Our team of dedicated professional’s spans retail, delivery, installation, and service, all working together to provide an exceptional experience for homeowners, builders, and designers. We take pride in our strong company culture, industry expertise, and reputation for excellence.

As we expand, we’re looking for motivated individuals who are passionate about customer service and excited to be part of a forward-thinking team. If you're ready to grow your career with a company that values expertise, integrity, and innovation, we are currently seeking an experienced and detail-oriented Retail Sales Associate to join our team, and we'd love to connect!

Retail Sales Associate Summary:

The Retail Sales Associate is responsible for providing our customers with knowledge and expertise during the purchase experience; including finding the perfect fit for the customer’s needs, scheduling deliveries, and order follow up. The Retail Sales Associate will report to the Sales Manager and work out of our upcoming Avon Showroom. This location will be a perfect setting for a sales specialist who enjoys building relationships and creating customers for life. You will be part of a sales team that consistently meets its goals because of the passion the company has for serving its customers. You will be a part of something bigger than yourself where change is embraced for continuous growth. You will be in full control of your income potential with salary commission-based pay, plus have a great work/life balance.

Retail Sales Associate Responsibilities:

• Creating a great customer experience by offering outstanding customer service and helping customers find the perfect solution to fit their appliance needs.
• The Retail Sales Associate serves as an expert, explaining the specifications.
• Team player - work with sales support, service, and operations staff to ensure that the customer receives the best experience possible.
• Ensuring the showroom merchandise is customer-ready, information is current, and fit for demonstration purposes.
• Participate in continuous training to develop sales skills & further product knowledge.
• Providing assistance with delivery scheduling, rebate processing, and follow up after the sale.
• Maintaining and building relationships with local builders and designers.
• 8-hour shifts, no holidays.
• Other duties as assigned.

Retail Sales Associate Requirements:

• Outgoing personality with exceptional customer service skills and can-do attitude.
• Effective verbal and written communication skills.
• Be self-motivated and driven to achieve sales goals.
• Acute attention to detail and thrive on a job well done.
• Thrives in a team and results-driven environment.
• Knowledge of Microsoft Word, Excel, and Outlook.
• Travel requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, training, or other store locations.
• High school diploma or GED required.

Retail Sales Associate Benefits & Perks:

• Earn up to 5 weeks paid vacation
• Paid Holidays
• 401(k) Matching
• Health Insurance
• Dental Insurance
• Vision Insurance
• Referral Program

Job Type & Compensation:

• Full-time, weekend availability needed
• 1st year anticipated earnings of $70K
• Includes $35K Base Salary Commission & Spiffs
• 2nd year anticipated $90K - $100K for committed sales representative
• Additional income through spiff programs
• Unlimited earning potential
• Eligible for bonus and/or profit sharing

Job Type: Full-time

Salary: $35,000.00 - $70,000.00 per year

Job Type: Full-time

Pay: $35,000.00 - $70,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $35,000 - $70,000