What are the responsibilities and job description for the Healthcare Operations Coordinator position at Home Care Powered by AUAF?
Company Overview
At Home Care Powered by AUAF, we are dedicated to providing exceptional in-home services to seniors. Our mission is to empower individuals to live comfortably and independently in their own homes.
Job Description
The Healthcare Operations Coordinator plays a vital role in the success of our organization. This position is responsible for coordinating between case managers, caregivers, clients, and various departments to ensure seamless care management.
Key Responsibilities:
- Manage internal and external communications in a timely and professional manner
- Attend training and meetings as required
- Provide support to coworkers in their absence
- Collaborate with other departments as needed
- Process new client intakes and manage client files
- Resolve caregiver attendance alerts and update electronic documentation
- Report changes in client condition to case managers
- Process annual client agreements and adjust client schedules as necessary
- Recruit caregivers for existing clients
- Handle challenging cases and conflicts between clients and caregivers
- Ensure compliance with AUAF policies and regulations
Required Skills and Qualifications
To be successful in this role, you will need:
- A High School Diploma or equivalent
- Authorization to work in the United States
- Pass state required background checks
- Proficiency in Microsoft Office (Excel, Outlook, Word)
- Exceptional communication and interpersonal skills
- Excellent customer service
- Superior organization and time management
- Ability to work independently and manage your caseload
- Adaptability to new processes and procedures
Benefits
We offer a competitive compensation package and opportunities for career growth and development. If you are passionate about delivering exceptional care and making a difference in people's lives, we encourage you to apply.
