Regulatory & Compliance Lead

Description

About Us

Activated Insights, a Software-as-a- Service (“SaaS”) leader in long-term and post-acute care, has opened a new Regulatory Compliance & Market Alignment Specialist seat to support our company’s growth and operational efficiency.

Founded in 2008, Activated Insights enhances patient outcomes through top-tier online training for post-acute and residential living providers. Today, with over 250 team members, over 7,000 customers that extend into over 23,000 sites of care, our products focus on employee engagement, ongoing education, resident and patient satisfaction surveys, and reputation management tools. 

What Sets Activated Insights Apart: 

1. We are at the heart of the healthcare industry's most dynamic sector, with an ever-growing demand for post-acute care and long term care to address the fastest growing segment of the US population.
2. Our bond with healthcare providers draws compassionate, service-driven team members, fostering a spirited, collaborative culture aligned on our mission to deliver exceptional experiences for our employees, our customers and the people in their care.
3. A high performing executive leadership team with success in both public and PE companies, primarily in high-growth companies focused on the long term and post-acute care market. 
4. Backed by Cressey & Company, a private investment firm with 40 years of experience forging lasting partnerships across the healthcare industry, Cressey is one of the most experienced and successful partners in healthcare private equity.

    

Qualifications

Key Responsibilities:

Regulatory Research & Compliance Oversight

• Monitor, analyze, and interpret federal and state regulations impacting compliance and specialty training demographics.
• Track regulatory changes and proactively update internal teams to ensure timely content updates.
• Maintain a compliance roadmap, ensuring all training programs align with evolving industry standards.

Vendor & Government Relations

• Establish and maintain relationships with state agencies, accrediting bodies, and regulatory organizations.
• Act as a liaison between Activated Insights and regulatory agencies to ensure course approvals and compliance requirements are met.
• Manage vendor approvals and accreditation renewals for compliance and specialty training courses.

Content Alignment & Market Strategy

• Inform clinical, instructional design, and content management teams to apply regulatory updates to training content.
• Track expiration dates of the Activated Insights course library and ensure timely revisions.
• Identify regulatory trends and provide insights to inform future training development.

Project & Process Management

• Maintain documentation and tracking systems for compliance initiatives.
• Utilize project management tools to track regulatory updates and coordinate compliance-related projects.
• Lead team projects focused on updating compliance and specialty training, managing cross-functional collaboration, and ensuring regulatory alignment across all content.
• Ensure all compliance courses and vendor partnerships are regularly audited and updated.

Learning Path Development & Customer Solutions

• Collaborate with the Content Management Team to design structured learning paths that help customers navigate compliance requirements with ease.
• Ensure that learning paths align with state-specific and federal compliance mandates to offer organizations seamless compliance solutions.
• Help create easy-to-follow course groupings that enable customers to quickly assign training that meets regulatory requirements.
• Work with customer success and sales teams to communicate compliance training solutions that best support client needs.
• Support efforts to make compliance training more accessible, digestible, and engaging for care professionals and administrators.

Required Skills:

• Attention to Detail: Strong ability to track, document, and ensure compliance with all regulatory updates.
• Project Management: Experience managing multiple projects, tracking regulatory deadlines, and using project management tools like ClickUp, Asana, or Trello.
• Industry Expertise: Deep understanding of compliance requirements in post-acute and long-term care settings.
• Stakeholder Communication: Strong written and verbal communication skills to engage with state agencies, accrediting bodies, and internal teams.
• Collaboration & Cross-Functional Coordination: Ability to work closely with instructional design, clinical education, and vendor management teams.
• Data & Documentation Management: Proficiency in organizing and maintaining compliance documentation, vendor approvals, and training content roadmaps.
• Strategic Thinking: Ability to align compliance requirements with business goals and inform the development of training programs.
• Problem-Solving: Capacity to proactively identify regulatory risks and propose solutions to maintain compliance.
• Tech Savvy: Proficiency in Microsoft Office and familiarity with Learning Management Systems (LMS) preferred.

Qualifications:

• Required:
  • Bachelor’s degree in Public Policy, Healthcare Administration, Legal Studies, or a related field.
  • 3 years of experience in a research role, preferably focused on regulatory compliance or healthcare policy.
  • 1 years in a team lead or management role.
  • Experience in the post-acute and long-term care industry.
  • Exceptional attention to detail.
  • Proficiency in Microsoft Office suite.