What are the responsibilities and job description for the Tempo Production Supervisor - 1st Shift - Days Off: Friday & Saturday position at Home Chef?

Job Description

Founded in 2013, Home Chef is the leading meal solutions company with both a retail and online presence. Available online at homechef.com and in retail at more than 2,100 Kroger grocery stores, Home Chef is committed to inspiring and enabling more people to cook simple, delicious meals, no matter how busy they are.

In 2023, Home Chef introduced a new brand, Tempo! Tempo features a rotating selection of ready-to-heat meals delivered directly to your door. These meals are better-for-you versions of familiar favorites, designed to save you time and reduce stress while maintaining a healthy lifestyle. Our Tempo menu includes options that are protein-packed, fiber-rich, calorie and carb conscious, keto-friendly, and dietitian-approved.

Similar to our recipes, we recognize that variety is the spice of life, and therefore, our employees also bring their uniqueness and color to our fantastic team. We're eager to work with humble team players and pragmatic next-level thinkers to innovate on Home Chef's offerings.

This role follows a 1st shift schedule, working from 6 : 00 AM to 3 : 30 PM , with designated days off on Friday and Saturday.

The Production Kitchen Supervisor (PKS) is responsible for collaborating with the Ready to Heat (RTH) project manager to create SOPs and processes, and then execute shift level production plan and supervise an assigned team consisting of production cooks, kitchen associates, and kitchen stewards throughout the shift. The PKS are responsible for managing the performance of the individuals on their team, which includes participating in hiring, having coaching discussions, delivering feedback, and conducting performance reviews. PKSs must be able to oversee multiple activities simultaneously and take ownership of the kitchen employees. The PKS is responsible for exhibiting a strong working knowledge of all machinery, equipment, and processes and must be able to perform basic troubleshooting processes. The PKS must be able to manage and troubleshoot all technology and tools used in kitchen production. The PKS is responsible for maintaining and leading a food safe and quality focused culture.

Detailed Responsibilities

Create Processes and SOPs :

The Ready to Heat business is new to Home Chef and this role will have the opportunity to build and develop processes to make it successful, as well as train people on the defined processes.

Work in tandem with the RTH project manager and cross functional partners to create SOPs
Observe processes and identify opportunities to enhance
Write clear descriptions of process
Hire and train hourly resources on processes

Pre-Production Set Up

The Production Kitchen Supervisor is responsible for arriving prior to the start of production to receive the day's production plan provided by the Production Kitchen Manager. Specifically, the PKS :

Receives targets from Production Kitchen Manager. Manages delegation of production tasks to production cooks and kitchen associates to ensure proper staffing for all tasks

Sets up for each activity according to standard operating procedures (SOPs)

Ensures workstations are setup for each production kitchen activity in a manner that ensures we meet production targets

Shares recommendations for improvements to safety, equipment, and / or SOPs with Continuous Improvement Manager

Demonstrates leadership during adoption of new processes and continually works to identify opportunities to gain efficiency and improve quality in production

Lead shift level safety meetings

Ingredient Prep, Cooking, and Portioning

The PKS is responsible for overseeing ingredient cooking, cooling, and transportation. Specifically the PKS :

Inspects working area and holds team accountable for maintaining a clean, safe work environment and

Ensures teams are on track to meet production targets for the day

Verifies that all production cooks clearly understand what's expected of them in terms of output and quality standards

Identifies opportunities to improve efficiency and shares ideas with Continuous Improvement team

Speaks professionally and respectfully to kitchen employees and provides on-the-floor coaching and motivation to boost production pace and improve quality

Works with quality team to resolve issues identified related to food safety and / or product quality

Escalates quality issues that may result in future product shorts to Production Kitchen Manager and procurement

Takes responsibility for the accuracy of counts conducted by the production cooks and coaches teams on best practices for counts and shares progress with cross functional teams

Demonstrates working knowledge of all kitchen production equipment and machinery (listed below in detail) and can perform basic troubleshooting processes and maintenance

Promoting and Upholding Employee Safety and Food Safety Procedures

As part of their daily responsibilities listed above, Production Kitchen Supervisors are expected to continually promote and uphold employee and food safety. Specifically, the PKS :

Ensures Leads / FSQA are conducting a GMP check on all his or her associates at the start of the shift and after lunch

Calls out and corrects GMP violations when they occur and serves as an example of proper GMPs

Understands the complete scope of GMPs

Ensures working conditions are safe and that the team is using best safety practices (e.g., proper lifting technique, proper storage of blue wheels, etc.)

Ensures all work areas and work surfaces are clean prior to starting production

Ensures work surfaces are properly sanitized when production team transitions between activities

Conducts daily sanitation walkthrough with FSQA when requested

Ensures that product is staged in a food safe manner

Supports the efforts of the company to maintain our food safety system (SQF) and quality programs

Supports Home Chef's Safety Goals and is directly accountable for injury rates on their shift

Training, Coaching, and Culture

Production Kitchen Supervisors are expected to take people leadership seriously, spending almost a third of their time building and maintaining a high-performing, engaged team. Specifically, the PKS :

Facilitates and leads huddles with assigned team to communicate safety topics, production plans, GMPs and changes to processes

Motivate and coach their assigned team of associates

Trains team on SOPs and provides coaching when necessary

Coaches and works with team on problem solving as obstacles impacting production pace, safety, quality, or planned activities arise

Manages conflict among employees on their assigned team as needed, but escalates more serious issues to the Production Kitchen Manager

Evaluates performance of their assigned team and provides performance feedback on an ongoing basis

Participates in the hiring / promotion process of associates and leads for their team

Cultivates culture of mutual respect and demonstrates a "Safety First, Quality Always" mentality

Is approachable and collaborative with all hourly production associates and leads, especially their team

Post Production

Ensures progress is tracked and shared

Works towards mastery of production tracking tools

Writes "End of Shift" report

Makes sure all required items are communicated to PKSs on the subsequent shift in the shift handoff

This position requires 10% travel.

Qualifications

The requirements listed below are representative of the knowledge, skill, and / or ability needed for this role. Reasonable accommodations may be made to enable individuals with disabilities.

General high school degree, or equivalent, (e.g. GED).

Minimum of 2 years of successful supervisory or leadership experience in a fast-paced environment.

Leadership experience in a high volume kitchen environment

Cross-functional experience in 2 more departments (warehouse, production, quality, procurement etc.) preferred

Track record of driving KPIs and meeting or exceeding goal required

Experience in developing team members through both leading and managing

Proficient on using tablets and PC's

Open availability to work weekend shifts

Must be able to lift up to 49 pounds occasionally with or without reasonable accommodation

Must have floor presence and be able to stand / walk for up to 10-12 hours in a cold environment less 40 degrees

More About Us

Perks and Benefits

Candidates can experience Home Chef as a customer - enter promo code PEOPLE30 for $30 off your first order!

Medical, dental, vision, life and disability insurance available

Paid holidays, sick time and vacation time

401k program

Flexible spending accounts for qualified medical, dependent care, parking, or transit expenses

How We Work Together

We are humble team players.

We are warm and gracious with team members and customers. We seek feedback to improve ourselves - and respectfully listen to and accept input.

We are pragmatic next-level thinkers.

We come up with novel and unique ideas. We explore new strategies to avoid being constrained by conventional thinking.

We take ownership.

We approach ambiguous problems, prepared to dive in, get curious, and learn more. We are results-driven, always challenging ourselves to exceed goals.

Be at Home at Home Chef

We all show up authentically at Home Chef. Our team includes individuals with a variety of identities, backgrounds, and perspectives. You can trust that you'll be able to bring your whole self to an inclusive and enjoyable workplace.

We welcome people of all races, colors, religions, national origin or ancestry, sex (including sexual identity), age, physical or mental disabilities, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged / sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

Home Chef is committed to the full inclusion of all qualified individuals. As part of this commitment, Home Chef will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, or to receive other benefits and privileges of employment, please contact our People team at hr@homechef.com.

To view the California Applicant Notice click here

Salary : $30

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