What are the responsibilities and job description for the Inside Sales Representative - Home Warranty / VSC position at Home Defense USA?
Founding our business principles on the idea that customers are family, we strive to ensure customer satisfaction by providing quality services while operating with honesty and integrity.
Home Defense USA is a home protection services provider offering home warranties to protect home appliances and home systems.
We are currently experiencing rapid growth within our Maryland Heights office, so this is your opportunity to get in with an innovative employer that has amazing potential for rapid career growth for individuals with a positive mindset. We offer flexibility to your lifestyle, a casual work environment with skilled and supportive management who is focused on helping our consultants succeed.
What We Will Bring
- You will receive an amazing commission-based compensation plan with massive bonuses– our top producers are on target for $110K - $130K annually.
- You will enjoy a well-rounded package of health and wellness benefits. The package includes Medical, Dental, Vision, PTO, 401K matching, Life Insurance, Sick Leave, and more.
- A Monday to Friday schedule with 8-hour shifts!
- An opportunity to work with an innovative company that has amazing potential for rapid career growth for individuals with a positive mindset.
- Flexibility, a professional but casual work environment with a warm, supportive, and fun culture working with an amazing team.
- You'll have a skilled and supportive manager that has an open door at all times and focuses on helping our consultants succeed.
- A team that has a reputation of excellence, collaboration, and a very healthy sense of humor.
What You Will Do As An Inside Sales Representative
In the role of Inside Sales Representative, you will be responsible for providing product and service information to our clients and potential clients by offering solutions to drive company revenue.
- Handle inbound and outbound phone inquiries for our 3 year home warranty products.
- Consultative and advisory sales approach for current and future homeowner clients.
- Be professional and courteous at all times with potential clients and coworkers.
- Prospect and contact potential clients through warm leads.
- Maintain a minimum average of 40-50 inbounds calls per day and meet performance metric requirements.
What You Will Bring As An Inside Sales Representative
- 1 years of sales experience selling home warranties or vehicle service contracts (VSC) over the phone within a call center environment.
- Strong verbal and written communication skills (English language proficiency).
- Ability to work independently in a multi-step sales process and follow up with warm leads via phone or email.
- Familiarity with CRM tools such as Inline or Forte.
- Previous experience selling home or auto warranty is GREAT!
- Coachable and Success Motivated
- Dependable and Punctual
- A*gree, Isolate, Overcome, A*sk!
What You Will Get As A Home Defense Team Member
Pay Range*: Staring pay rate is $18/hr. (with $65,000 - $130,000 total compensation potential annually).
- Please know your actual pay will reflect a number of factors among which are your work experience and skillsets, job-related knowledge, alignment with market and our employees, as well as your geographic location.
Additionally, you will be eligible to receive daily, weekly, and monthly sales incentives, subject to program guidelines and approvals.
Our benefits package will provide you with comprehensive coverage for your health, financial wellness and wellbeing.
Job Type: Full-time
Pay: $58,900.00 - $112,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Supplemental Pay:
- Bonus opportunities
- Commission pay
Work Location: In person
Salary : $58,900 - $112,000