SR MGR, DELIVERY MANAGEMENT

Position Purpose :

The Senior Manager of Delivery Management is a very experienced project professional responsible for leading a combination of planning and execution of activities related to delivery of large initiatives and / or financial / budgeting activity for their teams. Senior Managers are responsible for leading a team of project management professionals. They are also responsible for attracting, retaining, and developing top talent. When leading project delivery, Senior Managers support their team in execution of their large, cross functional initiatives, providing strategies for effective cross-team management. They may also be responsible for leading large, cross functional initiatives across the organization. When performing financial / budgeting activities they are responsible for fostering and maintaining vendor relationship. They develop and oversee, influence, and guide fiscal management and reporting across all stakeholders.

Key Responsibilities :

• 40% Delivery & Execution - Awareness of overall change management needs across both business and technology groups. Champions change management processes and practices across portfolio programs, project and / initiatives. Collaborates with stakeholders to integrate technology changes into the overall change roadmap; Works with stakeholders to support the project planning effort including scoping, defining of the project deliverables, creating a logical work breakdown structure, and defining major project milestones. Supports and guides manager and team members on related activities; Champions Project Management best practices : Collaborates with other leaders to create standards and processes that increase business value and mitigate risks. Supports and executes against quarterly planning and prioritization. Applies lessons learned to inform future initiatives; Champions issue / obstacle resolution to maintain team momentum and productivity Develops strategic approaches to determine and align dependencies, proactive risk and issues identification and mitigation plans; Sets outcome-focused goals and ensures accountability to deliver on commitments Supports Manager and team to remove obstacles
• Drives the delivery of large, complex programs across matrix organization or manages delivery management resources for one or more portfolios; Understands organizational / initiative goals and success criteria to apply to project work. Proactively identifies barriers and partners with leadership teams to mitigate. Champions ideas, analysis, and recommendations to improve processes and increase business value; Champions and applies effective communication methods to ensure alignment across various audiences. Seeks to understand and apply stakeholder perspectives. Ability to influence decisions and negotiate positive outcomes with stakeholders
• 35% People Leadership - Provides leadership, mentoring and coaching to direct reports; Attracts, retains, and develops top talent
• 25% Resource & Financial Management - Oversight, influence, and guidance of fiscal management and reporting for operational, product / business, technology, and vendor stakeholders; includes gross labor, capital spend, and non-labor forecasting for tracking, reporting, and variance analysis; Fosters and maintains strategic vendor relationships Partners with leadership to select and onboard strategic vendor partners based on the organization's strategic needs Supports Manager and team as point of escalation to ensure vendor policies are followed

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