SR SYSTEMS ENGINEER

Position Purpose :

The Sr. Systems Engineer is responsible for independently developing, maintaining, and supporting The Home Depot's technical infrastructure of hardware and system software that drives the success of Home Depot and our customers. As a Sr Systems Engineer, you will be part of a dynamic team with engineers of all experience levels who help each other build and grow technical and leadership skills while creating, deploying, and supporting production infrastructure. In addition, Sr. Systems Engineers may be involved in routine upgrades and application support as well as root cause and post-mortem analyses around security incidents and service interruptions.

Key Responsibilities :

• 30% Delivery & Execution - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
• 15% Learning - Keeps abreast of innovations and industry trends as well as changes to internal systems and determines how they impacts tools, training, and support necessary to keep systems up, running, and secure; Participates in and contributes to learning activities around modern systems engineering core practices (communities of practice); Proactively views articles, tutorials, and videos to learn about new technologies and best practices being used within other technology organizations
• 20% Planning & Analysis - Researches and analyzes business trends and behavioral data to identify opportunities for improvements and new initiatives; Drives the evaluation, development, and recommendation of specific technology to provide cost-effective solutions that meet THD requirements; Researches and designs best fit infrastructure, network, database, cloud, AI, and security architectures for products; Proactively creates and maintains tools for monitoring and support; Participates in project planning and reporting across multiple efforts
• 35% Support & Enablement - Collaborates with product and project teams to understand needs and enable them with infrastructure; Supports technology architecture design review efforts for project and product teams; Leverages tooling and custom applications to monitor the operational status of applications, infrastructure, networks, databases, and security; optimizes and tunes performance as appropriate; Drives root cause analysis, debugging, support, and post-mortem analysis for security incidents and service interruptions; Maintains, upgrades, and supports existing systems and infrastructure to ensure operational stability; Opens and manages vendor problem tickets to resolution; Drives the production of in-house documentation around solutions; Provides application support for software running in production; Drives moving KB articles to infrastructure as code models; Drives keeping monitoring / alerting up to date

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