What are the responsibilities and job description for the Contractors' Warehouse - Order Picker & Deliveries position at HOME DEPOT U.S.A., INC.?
Position Purpose :
Non-CDL driver associates are responsible for driving box trucks under 26,000 lbs. gross weight or smaller for the purpose of completing customer deliveries to their homes or businesses. Responsibilities include, but are not limited to loading, unloading, lifting, and transporting merchandise in order to serve our customers. Associates will be required to interact with customers, warehouse leaders and associates, and store leaders and associates. Associates will also be expected to systemically update orders via a handheld device.
Key Responsibilities :
- 50% - Customer Service - Direct customer interaction and customer service.
- 50% - Driving and Deliveries - Driving and delivering product to our customers at minimum 50% of the time - TASKS (associated w / responsibility above) : Drive a non-CDL vehicle (box trucks and flatbeds under 26,000 lbs. gross weight or smaller) on local routes; Communicate delivery updates to customers and stores; Load the truck in an efficient manner for unload and confirm customer orders; Climb in and out of delivery cab to accommodate customer deliveries throughout the day; Perform overtime as required to accomplish deliveries and maintain customer satisfaction. Systemically updating the status of orders - Ensure all systemic updates to orders are accurately and timely entered into handheld device.
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