What are the responsibilities and job description for the Distribution Center - Transportation Area Supervisor position at HOME DEPOT U.S.A., INC.?
Position Purpose :
The Transportation Supervisor will lead an hourly team and influence the entire distribution team to complete the work required to run the distribution center in an efficient, safe and productive manner. Supervisor will be responsible for management of the team members under his / her supervision. Role is responsible for ensuring prompt, efficient and accurate handling of merchandise and development and implementation of team goals. Role is responsible for hiring, evaluation, development, discipline, and termination of hourly associates. Supervisor has management responsibility for 20 top to 30 hourly associates.
Key Responsibilities :
- 45% Managing Process : Executes transportation functions of the facility in according to budgetary cost goals, operating standards, and performance metrics. Manages dedicated fleet and one way carrier execution. Plans,executes store delivery routes. Partners with outbound operations to ensure load schedule is met. Responsible for yard management, customer service performance, including communication with stores. Analyzes service to store results, Voice of Customer results, and creates action plans to improve performance. Evaluates, analyzes current work methods to identify opportunities for efficiencies;partners with Operations Manager or AGM to drive solutions.
- 25% Coaching / Developing Associates : Guides associates in daily operations, and monitors to ensure productivity, safety, service and quality. Trains and provides feedback of hourly associates; performs regular evaluations of associates regarding job performance, and methods of performing job tasks. Resolves associate relations issues in assigned functional area. Responsible for hiring, compensation, discipline and termination of hourly associates in assigned department. Investigates operational errors to determine the cause and recommends corrective action where needed.
- 15% Drive Results : Manage execution of on time service to stores, trailer cube utilization and financial goals. Review daily, weekly, monthly, and quarterly metric reporting, including financial analysis, to identify actions needs on negative trends; works to improve positive trends. Ensure transportation projects and pilots are on track with project timelines and results.
- 15% Business Planning : Coordinates and monitors transportation plan to ensure key performance metrics are consistent with business plan, including budget and on time delivery. Reviews reports and metrics to plan transportation needs. Additional Responsibilities : Other duties as assigned by Operations Manager, Assistant General Manager and General Manager.
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