What are the responsibilities and job description for the Director, National Accounts position at Home Depot?
Position Purpose :
The Director of National Accounts oversees the management of key, large-scale accounts, focusing on building and maintaining strong relationships, driving sales, and achieving revenue targets. The Director leads a team of National Account Managers that are focused on driving significant growth through the residential property management vertical. The successful candidate will have a proven track record of managing and mentoring a high-performance sales team.
Key Responsibilities :
Strategic Planning : Develops and execute sales plan to drive revenue and profit growth within named accounts.
Relationship Building : Builds and maintains strong, strategic relationships with key decision-makers within national accounts.
Leadership : Coach, develop and inspire the team of account managers to thrive in a best-in-class environment. Ability to acquire and develop talent is critical.
Development : Responsible for the performance and professional development of team members. Acts as a coach / mentor and lead by example to facilitate the achievement of individual / team growth objectives.
Opportunity Identification : works with the national account managers to identify and capitalize on new business opportunities within existing and potential national accounts.
Contract Negotiation : Works on contract proposals for both existing and new clients.
Reporting and Analysis : Produces sales / business reports and internal summary reports, and reports on sales, retention, revenue, and forecasting.
Teamwork & Collaboration : Orchestrates team resources to meet customer and business needs, fostering teamwork and accountability.
Compliance : Ensures compliance with relevant regulations and internal policies.
Problem Solving : Analyzes complex situations and develops solutions to address challenges.
Direct Manager / Direct Reports :
Typically reports to Senior Director, National Accounts
This Position has 6-8 Direct Reports
Travel Requirements :
- Typically requires overnight travel 25% to 50% of the time.
Physical Requirements :
Working Conditions :
Minimum Qualifications :
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications :
Proven track record of success in managing large, complex national accounts within the building materials industry
Strong understanding of the building materials market, customer needs, and competitive landscape
Excellent negotiation and contract management skills
Experience coaching and developing direct reports
Exceptional communication and interpersonal skills to build strong relationships with senior executives
Strategic thinking and ability to develop and execute comprehensive sales plans
Leadership experience in managing and motivating a sales team
Proficiency in salesforce automation tools and data analysis
Minimum Education :
Preferred Education :
Minimum Years of Work Experience :
Preferred Years of Work Experience :
Minimum Leadership Experience :
Preferred Leadership Experience :
Competencies : Collaborates
Drives Engagement
Ensures Accountability
Communicates Effectively
Customer Focus
Drives Results
Financial Acumen
Strategic Mindset
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.
