HOA Clubhouse Attendant (Tampa: Location)

Home Encounter HECM, LLC. is a national, integrated platform dedicated to delivering top-tier Homeowners Association property management services to Homeowners across the single-family and multi-family Homeowner Association markets. Our mission is to ensure consistent, proactive, and transparent Association management. Through our strategic partnerships, we merge local expertise with the extensive resources of a larger organization. WE ARE LOOKING FOR YOU!

The HOA Club House Attendant ensures the smooth operation of the clubhouse facilities, providing excellent service to residents and guests. The HOA Club House Attendant requires a proactive approach to facility management, a strong attention to detail, and the ability to create a welcoming environment for all clubhouse users.

Job Duties and Responsibilities:

• Assist the Community Manager in daily operations and maintenance of all HOA amenity facilities, including but not limited to the clubhouse, pool, park, game room, gym, and other recreational amenities.
• Enforce all policies, rules, and regulations set forth by the HOA Board of Directors to ensure a safe, enjoyable, and compliant environment for all residents and guests.
• Maintain a professional and courteous demeanor while interacting with residents, guests, and vendors.
• Manage resident relations by addressing inquiries, concerns, and requests promptly and effectively.
• Assist in planning, organizing, and executing events, activities, and programs designed to enhance community engagement and resident satisfaction.
• Coordinate with outside entities such as event organizers, vendors, and service providers to facilitate smooth operations of amenity facilities and events.
• Perform regular inspections of amenity facilities to ensure cleanliness, safety, and proper functioning of equipment and amenities.
• Monitor usage of amenities and enforce reservation systems or usage guidelines as applicable.
• Assist in the setup and breakdown of equipment, furniture, and decorations for events and activities.
• Keep accurate records of attendance, incidents, and maintenance activities related to amenity facilities.

Experience and Qualifications:

• High school diploma or GED Equivalent.
• Previous customer service experience a plus. Computer skills necessary.
• Ability to work on weekends.
• Ability ti lift up to 15lbs.
• Ability to work independently with minimal supervision.
• Ability to coordinate/manage multiple projects at the same time.
• Ability to interact and communicate effectively with residents, colleagues, and vendors of all professional levels.
• Demonstrate good decision-making skills, organization, attention to detail, problem solving, and creative and independent thinking.
• Demonstrate a commitment to the organization's philosophy of high quality, professionalism, and organizational culture.
• Knowledge and awareness of all rules and regulations of the clubhouse, pool, game room, park, gym, and all other recreational amenities including but not limited to operational hours, age restrictions, and food and drink restrictions.
• Knowledge of routine general maintenance.
• Knowledge and application of computer skills and Microsoft office.

Schedule:

• Part-Time (2 days per week). Sunday and Monday ONLY

Work Location:

• In-person

Job Type: Part-time

Pay: $13.00 - $14.00 per hour

Application Question(s):

• The position is part-time (Wed, Sat & Sun). Are you willing to work part-time schedule for (3 days) with mandatory Saturdays and Sundays?
• The position schedule is (Wednesday: 3p - 8p and Saturday: 3p - 8p and Sunday: 10a-8p). Are you able to work this shift ONLY?

Shift availability:

• Day Shift (Required)
• Night Shift (Required)

Work Location: In person

Salary : $13 - $14