What are the responsibilities and job description for the SPANISH/ENGLISH HOME CARE COORDINATOR - WITH EXPERIENCE ONLY!!! position at Home Family Care?
APPLICANTS WITH HOME CARE EXPERIENCE WILL ONLY BE CONSIDERED AT THIS TIME!!!
WE ARE SEEKING FOR CARE COORDINATORS WHO HAVE AT LEAST 1 -2 YEARS OF EXPERIENCE, NO LESS THAN 1 YEAR.
CARE COORDINATORS WOULD BE RESPONSIBLE FOR THE FOLLOWING:
- Serve as the primary point of contact for the patients and their families, addressing any concerns or questions.
- Facilitate communication between patients, families, and caregivers to ensure continuity of care.
- Manage telephone calls in a supportive, reassuring manner for patients, families, and healthcare professionals.
- Schedule and coordinate home care services, ensuring timely and efficient delivery of care.
- Maintain a schedule of all services per month.
- Verify attendance.
- Submit time sheets accurately in a timely manner for payroll purposes.
- Cover open cases as they occur.
- Locate coverage for open cases created by call outs.
- Communicate weekly regarding scheduling, availability, attendance, and assignment
- Document all covered cases and open cases in the scheduling system in real-time.
- Maintain accurate and up-to-date patient records and documentation.
- Assist with the screening of caregivers.
- Manage patient intake and discharge processes.
- Develop and implement strategies for retention.
- Maintain patient confidentiality and privacy.
- Ensure compliance with company policies and procedures.
Skills:
- Must be fluent in English/Spanish
- Previous scheduler experience is preferred
- Strong organizational and time-management skills.
- Excellent communication and interpersonal skills.
- Ability to work independent and as part of a team.
- Ability to handle a fast-paced environment and deadlines
- Strong phone customer service skills
- Proficiency in Microsoft Office and home care management software.
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Dental insurance
- Vision insurance
- Paid time off and holidays
- Paid sick time
- Competitive Salary
Work setting:
- In-person
- Office
Education:
- High school or equivalent (Required)
Experience:
- Home Care Coordinator: 1 year (required)
Language:
- Spanish Bilingual (Required)
Work Location: In-person
Job Type: Full-time
Benefits:
- Health insurance
- Paid time off
Schedule:
- 8 hour shift
- Monday to Friday
- On call
Work Location: In person
Job Type: Full-time
Pay: $24.00 - $30.00 per hour
Benefits:
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $24 - $30
