What are the responsibilities and job description for the Director of Quality position at Home Health & Hospice Care?
Why Work For Us?
Home Health & Hospice Care is one of the oldest Visiting Nurse Agencies in the country tracing our roots to Nashua NH! Staff are proud to say "I work for Home Health & Hospice Care". A community based agency supporting 25 communities in Southern NH. Specializing in homecare, hospice care and operates a 16 bed Community Hospice House. If you are interested in joining our team as the next Director of Quality apply today!
Why You'll Love Us:
- Competitive pay rates!
- Medical, Dental, Vision benefits starting the 1st of the month following your start date!
- Accrued Earned time (PTO)
- 403b with matching (fully vested) and discretionary annual core contributions!
Responsibilities
- Supervises, coaches, mentors, evaluates performance of direct reports, including but not limited to Quality Specialists, Specialty Services Department and Coders (employees or contract staff).
- Establishes Agency goals, objectives and priorities for continuous quality improvement activities based on home care/hospice outcomes, division goals, and regulatory requirements.
- Sets clear expectation to staff on the Agency and Departmental goals.
- Oversees the auditing and coding functions for the organization.
- Directs all required quality, regulatory audits.
- Coordinates quarterly quality meetings to address and guide continuous quality improvement issues and activities.
Qualifications
- Bachelor’s degree in health care related field
- Knowledge of hospice and homecare regulations
- Experience with quality benchmarks, outcomes and staff training to meet the desired goals
- Effective problem solving, organizational, time management and multitask skills
- Ability to analyze statistical information and put it into format needed, requiring strong computer skills (Microsoft Teams, Outlook, Word, Excel, PowerPoint)
- Excellent communication skills with ability to organize, present quality initiatives and outcomes both verbally and in writing
- Minimum of 5 years supervisory experience with demonstrated skills in meeting objectives
Preferred Qualifications
- Master’s degree.
- Effective in building and maintaining strong relationships with state and federal agencies and state offices.
Required
- Professionally licensed in the state of NH
- CPR Certification.
- Satisfactory criminal record.
- Satisfactory motor vehicle record.
We value diversity — in backgrounds and in experiences. Healthcare is a universal concern, and we need people from all backgrounds and swaths of life to help build the future of healthcare.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, disability status, veteran status, or any other characteristic protected by law.
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