What are the responsibilities and job description for the Care Coordinator, GUARANTEED hours position at Home Helpers Home Care?
Care Coordinator and Lead Caregiver
Are you looking for a home care agency that ministers to and puts our care team first as well as offers future growth opportunities?
Home Helpers Home Care was founded in 1997 and has repeatedly been awarded “Best of Home Care” by Home Care Pulse. We recognize that you are our most valuable asset!
Home Helpers Home Care is hiring a full-time Home Care Care Coordinator and Lead Caregiver combined role to serve as our front-line customer service liaison between clients and caregivers.
Job Overview:
The Care Coordinator has the opportunity to work with management to foster a professional atmosphere that will allow staff to thrive and to promote daily activities that ensure our client’s needs are met in an honorable manner. The role offers the opportunity to learn and perform multiple job functions.
Responsibilities:
- Interact with clients and caregivers to ensure the highest levels of service and care quality
- Work with physicians, nurses, social workers and discharge planners to establish and implement plans of care
- Initiate new care plans and precept caregivers to new clients
- Exemplify and instill Home Helpers ICARE culture and standards to caregivers
- Provide care as a fill-in caregiver if needed
- Serve periodically as second-level support for on-call rotation
- Perform day-to-day administrative tasks such as maintaining information files and processing paperwork
- Assist with events, training and other activities
- Ensure compliance standards are met
Qualifications:
- High school diploma or GED
- Paramedic, Social Worker, or Geriatric Care Manager experience working in home care or general knowledge of home care operations
- Excellent communication skills—written and verbal
- Exceptional relationship building and leadership skills
- Ability to prioritize, work under pressure, and meet deadlines
- Knowledge of computer systems including Microsoft Office and application software
- General math skills and attention to detail
- Proactive and solution focused
- Ability to adapt to changing job tasks, remain resilient, calm, maintain a sense of humor, and present a well-groomed professional image
Preferred Credentials:
- Prior experience working as a Home Care Coordinator, Caregiver or Scheduler
Home Helpers Home Care: a great place to work!
Home Helpers® Home Care Raleigh-Cary is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, veteran status or any other status protected by federal, state, or local laws.
Job Type: Full-time
Pay: $20.00 – $24.00 per hour
Expected hours: 36-40 per week
Job Type: Full-time
Pay: $20.00 - $24.00 per hour
Expected hours: 36.00 per week
Benefits:
- 401(k)
- Flexible schedule
- Paid time off
- Paid training
- Retirement plan
Schedule:
- Monday to Friday
- Rotating weekends
Application Question(s):
- Are you Flexible in responding to Clients unexpected needs that arise
Education:
- High school or equivalent (Required)
Experience:
- Computer Skills: 3 years (Required)
- Home care: 5 years (Required)
Work Location: In person
Salary : $20 - $24
