Care Logistics Manager

Job Summary

To orchestrate high quality care for our clients by matching the best caregiver to meet the need.

Job Responsibilities

• Ensure client’s schedules are covered, as outlined in Service Plans/Care Plans, and accurately documented in the HR/Scheduling system.
• Responsible for scheduling caregivers for all open cases, call-outs, vacation coverage, etc.
• Build honest, sustainable relationships with clients, caregivers and office staff.
• Enter scheduling data, create and release weekly schedule for all assigned caregivers
• Maintain call-in, retention and staff/client statistic reports
• Contact care providers and clients regarding day-to-day changes
• Understand and adhere to established Home Helpers Care policies and procedures, including HIPAA regulations
• Work toward continuous quality improvement
• Stay current with changing technology, including software programs
• Discern client services required as outlined in agreements, urgent requests and care plans
• Manage a high volume of incoming calls, while placing several outgoing calls to staff open client shifts, on a timely basis.
• Complete reports in a timely manner weekly when due
• Billing and Payroll PreCheck to make sure the scheduler has entered all authorizations and chosen caregiver correct pay rates, and completed or cancelled all shifts for the week.

Job Type: Full-time

Pay: $48,000.00 - $70,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Rotating weekends

Work Location: In person

Salary : $48,000 - $70,000