What are the responsibilities and job description for the Scheduling Coordinator position at Home Helpers?
Job description
Overview
We are seeking a highly organized and detail-oriented Scheduling Coordinator to join our team. As a Scheduling Coordinator, you will play a crucial role in ensuring the smooth and efficient scheduling needs for our non-medical homecare company. Your primary responsibility will be to manage the scheduling of client requested hours with caregivers days/hours of availability. You will provide exceptional customer service. If you have experience in a dental, medical, or surgical center , we encourage you to apply.
Responsibilities:
- Schedule client's desired shifts using our electronic scheduling system
- Coordinate with caregivers to ensure efficient use of their time
- Confirm shifts with clients and caregivers via phone, email, or text message
- Maintain accurate and up-to-date client/caregiver information
- Answer phone calls and respond to client/caregiver inquiries in a professional and friendly manner
- Provide input regarding, and address, client and/or employee problems or complaints
- Assist with HR functions such as but not limited to new hire orientation day, reference checks for potential new hires, and participate in interviewing caregiver candidates from internal referrals.
- Work with management to ensure compliance with all company policies and procedures
- Provide administrative support as needed
Experience:
- Previous experience working in a medical office setting is preferred
- Familiarity with scheduling software or not afraid to learn software
- Knowledge of medical terminology is beneficial
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
At our office, we value teamwork, professionalism, and providing exceptional care to our clients. As a Scheduling Coordinator, you will have the opportunity to contribute to our mission of delivering high-quality homecare services. We offer competitive compensation and benefits packages, including medical insurance and paid time off.
If you are a motivated individual with a passion for customer service and enjoy working in a fast-paced environment, we would love to hear from you. Apply today to join our team as a Scheduling Coordinator!
Job Type: Full-time
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
- Bonus program
Medical Specialty:
- Home Health
Schedule:
- Monday to Friday
Work Location: In person
Job Type: Full-time
Pay: $42,000.00 - $43,500.00 per year
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Medical Specialty:
- Home Health
Schedule:
- Monday to Friday
- Weekends as needed
Education:
- High school or equivalent (Preferred)
Ability to Commute:
- Lansdale, PA 19446 (Required)
Work Location: In person
Salary : $42,000 - $43,500
