What are the responsibilities and job description for the Care Coordinator position at Home Instead Senior Care?
Client Care Coordinator - Make a Lasting Impact on the Lives of Seniors!Are you passionate about building relationships, delivering exceptional care, and making a difference in the lives of seniors? As a Client Care Coordinator, you'll play a vital role in helping seniors live comfortably in their own homes. This is more than a job-it's a chance to connect deeply with families and make a lasting, positive impact.We're dedicated to our work, and it shows in everything we do. Here's what you can expect as part of our team : Meaningful Work : Each day brings the chance to make a difference in the lives of seniors and their families.Competitive Compensation : Base salary performance-based bonuses.Generous Benefits : Paid time off, 401k retirement plan with company match, company health and life insurance, plus discounts on gym memberships and personal cell phones (Verizon & T-Mobile).Tools for Success : Company-sponsored cell phone, iPad, and use of a company vehicle.Growth & Development : Ongoing personal and professional training.QualificationsExperience : 2-3 years in an administrative role within a long-term care or senior care setting.Education : Bachelor's or Master's degree in Social Work (preferred).Tech-Savvy : Comfortable with Windows, fast learner with new programs, and familiarity with CRM systems like Salesforce is a plus!Driving Record : Clean driving record and background check required.Skills : Strong time management, consultative sales experience (preferred), and an ability to thrive in a high-paced environment.Primary ResponsibilitiesManage ongoing care for clients, ensuring quality through regular assurance visits.Create, review, and update client care plans to support individual goals.Conduct service inquiries and consultations with potential clients and families.Serve as a key contact for families, offering care solutions and local resources.Work with our team to ensure smooth coordination across departments.Conduct client and CAREGiver introductions, facilitating strong connections.Build lasting, positive relationships with community referral sources.Bring a solution-oriented mindset to deliver a world-class experience for our clients.Key TraitsAre you someone who is fast, efficient, and creative at problem-solving-especially when it comes to people and supporting caregivers and families? This is the role for you! People who are flexibile, high energy, and have effective time management skills are going to find success and feel good about the work they are doing! Our VisionTo Lead by Serving with Integrity and Passion. If you share this vision, we would love to hear from you.ScheduleMonday through Friday, 8 : 00 am - 5 : 00 pmWeekend on-call rotation requiredEqual Employment OpportunityHome Instead is committed to creating an inclusive work environment. We provide equal employment opportunities (EEO) without regard to race, color, religion, sex, national origin, age, disability, or genetics. This policy applies to all employment terms, including recruiting, hiring, promotion, and training.Ready to make a meaningful impact in the lives of seniors? Join us and help lead the way in compassionate care. Apply today!Position InformationTitle : Care CoordinatorID : 91626Please note that this is the job board for the franchise office located at 10415 SE Stark Street, suite A, Portland, OR 97216. Each Home Instead franchise is independently owned and operated. To find a franchise near you, please visit the Careers page.For job related questions please call the franchise office at 503-335-0626.
